Re: Hobby Lobby

katie1859 · ‎06-25-2022

I would have said

Do you want me to walk out and never shop again OR point your finger at me ?

Good job though....now it's time to call corporate.....they'll change that tune.

Roscoe the Rascal · ‎04-19-2016

I have been in lines before when a new register opens and the back ones rush to it and here I have been waiting forever. This is at the grocery store. Happens all the time. I just don't move any more and figure the heck with it. People are rude.

katie1859 · ‎06-25-2022

WHAT IF you're an adult and just decided to buy your items and LEAVE.

I don't put up with BS. Last time someone tried to use me for their discipline they received their own.

Meowingkitty · ‎06-19-2010

@Tori3569 wrote:
@monicakm wrote:
@Meowingkitty

Good grief! What is going on?? A younger me would have challenged that on the spot. I would definitely make a call to corporate (don't mess with anyone below that). You also deserve some compensation equal to the "crime". What if you had been in a hurry to pick up an elderly parent or a sick child or about to have an "accident"? What if you were about to collapse from back pain? What if you had an appt? Was there a sign saying you couldn't do what you did? Something is "off".

Wait, what? What about all the people who were waiting in line ahead of the OP? We've all waited on line at times and I for one would be livid if someone jumped to the newly opened register from the back of the line.

This is not a "crime" and deserves zero compensation. An apology from the DM and a commitment to follow up on how the employee is speaking to customers, but no compensation.

I did wait for others ahead of me to move over, no one did so if no one else is going to go then I will. I can't help it if others can't or won't get out of line for a shorter line.

Meowingkitty · ‎06-19-2010

@Desertdi wrote:
@Meowingkitty

"It must be the WEATHER". I was in a jewelry store waiting to pick up a ring that was being sized...and I walked over to a display case to look at some earrings. The clerk actually SAID TO ME...."You can't afford those."

I got my ring...and left the place PERMANENTLY. di

Wow. I'd love to know the name of the store.

ScrapHappy · ‎03-28-2010

@Meowingkitty wrote:
I had some time to kill and went to Hobby Lobby. I picked out 3 items and took them to the register. As usual there was only one register open and about a dozen people in line. Easily a 30 minute wait. I don't know about other Hobby Lobby's but this one is super slow. Finally another register opened up. No one in line moved over so I figured why not. I was stopped by the Hobby Lobby patrol and was told I couldn't do that and she would choose who could go in the newly opened line and to go to the end of the original line. I just looked at her and handed her my three items and left. Went next door to Home Goods and got cuter stuff. Probably the last time I shop there.

Register 4 is the register that always has to be open for returns and exchanges. Register 4 also does transactions. Lines get long quickly at Register 4 because of the amount of returns that are done everyday, Scanners are not used at the register. All prices ae manually put in by the cashier and sometimes the discount has to be manually put in. If the line becomes long (more than 3 people) another reguster will open. That person opening the register is usually back up, not a cashier but a department lead. Everytime back up is called, the person who is cocming is leaving what they were doing to help out. There are some occassions when more than 1 cashier is scheduled but they are floaters and are assigned other tasks and also have to put back all the returns back on the floor. When another register is opened, the cashier is to take the next customer in line to their register (sometimes the person in charge of the cashiers do this). Seems fair that the next person in line waiting the longest be next instead of the person at the end or something. Many arguments and fights have started because someone at the end of the line would run over and cut others off.

ScrapHappy · ‎03-28-2010

@busymom22 wrote:
@Laura14 wrote:
I still don't understand why this store has never updated their POS system and let the cashiers type in everything into the register like it is 1975.
I read the autobiography of their founder, David Green. He explained that they never went to a barcode system because he wanted his managers to know their merchanidse and sales. But I believe it's because he didn't want to spend the money on the upgrade.

Also because he said people are smarter than computers. Also not allowed to use calculators.

Lucky Charm · ‎03-09-2010

Why did you hand her your three items?

She was gracious to take them, I know I wouldn't have.

I always ask those in front of me if they want to get in the line that just opened. Would never strut over without asking.

Laura14 · ‎06-09-2014

People are smarter which is why we invented computers to save us time and to give us more accurate inventory and sales numbers to efficiently run our businesses and service our customers.

That's why the horse and buggy made way for the Ford engine. I know the Amish have a wonderful life, but I don't like to drive a buggy in rain and snow.

Embrace the wave of change, David!

@ScrapHappy wrote:
@busymom22 wrote:
@Laura14 wrote:
I still don't understand why this store has never updated their POS system and let the cashiers type in everything into the register like it is 1975.
I read the autobiography of their founder, David Green. He explained that they never went to a barcode system because he wanted his managers to know their merchanidse and sales. But I believe it's because he didn't want to spend the money on the upgrade.
Also because he said people are smarter than computers. Also not allowed to use calculators.

MoJoV · ‎10-01-2010

I worked in retail. Before I opened my register I would walk over to the next line and take the first person in line to my register, then I would open. People get very crazy, this helped keep the peace.😊

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