Among Friends

[Meowingkitty]

I had some time to kill and went to Hobby Lobby. I picked out 3 items and took them to the register. As usual there was only one register open and about a dozen people in line.  Easily a 30 minute wait. I don't know about other Hobby Lobby's but this one is super slow. Finally another register opened up. No one in line moved over so I figured why not. I was stopped by the Hobby Lobby patrol and was told I couldn't do that and she would choose who could go in the newly opened line and to go to the end of the original line. I just looked at her and handed her my three items and left. Went next door to Home Goods and got cuter stuff. Probably the last time I shop there. 

[poregirl]

I would send this to corporate> They need to know these rude nonsense is happening in their establishment. 

[TheMemphisVette]

send them a thank you note

their loss was your gain

[Meowingkitty]

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@poregirl wrote:

I would send this to corporate> They need to know these rude nonsense is happening in their establishment. 

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I did but I'm sure I'll never get a reply but it's worth the shot.

[lgfan]

The stores that had the best yarns was Joanne's.  Unfortunately they no longer exist.  I have gone to Hobby Lobby and the variety of yarns leave a lot to be desired.

[monicakm]

@Meowingkitty 

Good grief!  What is going on??  A younger me would have challenged that on the spot.  I would definitely make a call to corporate (don't mess with anyone below that).  You also deserve some compensation equal to the "crime".  What if you had been in a hurry to pick up an elderly parent or a sick child or about to have an "accident"?  What if you were about to collapse from back pain?  What if you had an appt?  Was there a sign saying you couldn't do what you did?  Something is "off".

[monicakm]

@Meowingkitty 

CALL corporate.

[on the bay]

I've always understood that there is an unwritten but known etiquette rule that if a new register opens, it's the polite thing to do to let the ones in front that have been waiting the longest go first.

Maybe some didn't realize at first it was open.

That said, the employees there did sound kind of aggressive.

The way to do it for the stores that do is to let the cashier state loudly that they will take the next person  in line and signal that person.

  I really appreciate when a store does this. It prevents any in the back of the line from rushing in to the new register.

If there is someone ahead of me in line and a new register opens I always ask them if they'd like to go ahead and let them know that register is open if they are not aware.  A lot of people do this now.

There are still many though who don't.

Not saying you did @Meowingkitty

 It seems the store was wrong in not making everyone aware this was their policy by having the cashier organize it by saying it as soon as they opened. They shouldn't have embarrassed a customer.

[Laura14]

I still don't understand why this store has never updated their POS system and let the cashiers type in everything into the register like it is 1975. 

[Kachina624]

I've seen a lot worse things in their stores. The customer is always wrong there and corporate apparently encourages that attitude. I haven't been there for years.