Hobby Lobby - Page 5

ScrapHappy · ‎03-28-2010

@Meowingkitty wrote:
I had some time to kill and went to Hobby Lobby. I picked out 3 items and took them to the register. As usual there was only one register open and about a dozen people in line. Easily a 30 minute wait. I don't know about other Hobby Lobby's but this one is super slow. Finally another register opened up. No one in line moved over so I figured why not. I was stopped by the Hobby Lobby patrol and was told I couldn't do that and she would choose who could go in the newly opened line and to go to the end of the original line. I just looked at her and handed her my three items and left. Went next door to Home Goods and got cuter stuff. Probably the last time I shop there.

Register 4 is the register that always has to be open for returns and exchanges. Register 4 also does transactions. Lines get long quickly at Register 4 because of the amount of returns that are done everyday, Scanners are not used at the register. All prices ae manually put in by the cashier and sometimes the discount has to be manually put in. If the line becomes long (more than 3 people) another reguster will open. That person opening the register is usually back up, not a cashier but a department lead. Everytime back up is called, the person who is cocming is leaving what they were doing to help out. There are some occassions when more than 1 cashier is scheduled but they are floaters and are assigned other tasks and also have to put back all the returns back on the floor. When another register is opened, the cashier is to take the next customer in line to their register (sometimes the person in charge of the cashiers do this). Seems fair that the next person in line waiting the longest be next instead of the person at the end or something. Many arguments and fights have started because someone at the end of the line would run over and cut others off.

ScrapHappy · ‎03-28-2010

@busymom22 wrote:
@Laura14 wrote:
I still don't understand why this store has never updated their POS system and let the cashiers type in everything into the register like it is 1975.
I read the autobiography of their founder, David Green. He explained that they never went to a barcode system because he wanted his managers to know their merchanidse and sales. But I believe it's because he didn't want to spend the money on the upgrade.

Also because he said people are smarter than computers. Also not allowed to use calculators.

Lucky Charm · ‎03-09-2010

Why did you hand her your three items?

She was gracious to take them, I know I wouldn't have.

I always ask those in front of me if they want to get in the line that just opened. Would never strut over without asking.

Laura14 · ‎06-09-2014

People are smarter which is why we invented computers to save us time and to give us more accurate inventory and sales numbers to efficiently run our businesses and service our customers.

That's why the horse and buggy made way for the Ford engine. I know the Amish have a wonderful life, but I don't like to drive a buggy in rain and snow.

Embrace the wave of change, David!

@ScrapHappy wrote:
@busymom22 wrote:
@Laura14 wrote:
I still don't understand why this store has never updated their POS system and let the cashiers type in everything into the register like it is 1975.
I read the autobiography of their founder, David Green. He explained that they never went to a barcode system because he wanted his managers to know their merchanidse and sales. But I believe it's because he didn't want to spend the money on the upgrade.
Also because he said people are smarter than computers. Also not allowed to use calculators.

MoJoV · ‎10-01-2010

I worked in retail. Before I opened my register I would walk over to the next line and take the first person in line to my register, then I would open. People get very crazy, this helped keep the peace.😊

Trees are the lungs of the Earth

Tinkrbl44 · ‎08-23-2010

@Desertdi wrote:
@Meowingkitty

"It must be the WEATHER". I was in a jewelry store waiting to pick up a ring that was being sized...and I walked over to a display case to look at some earrings. The clerk actually SAID TO ME...."You can't afford those."

I got my ring...and left the place PERMANENTLY. di

@Desertdi

Yikes .... Well, that wasn't very nice.

Reminds me of the scene in Pretty Woman when she went into a boutique and the salespeople were quite rude.

pigletsmom2 · ‎05-20-2025

I worked in a store years ago and when I opened a register to help with a line I always said I'd take the next person. Sometimes before I even got that out of my mouth someone would jump from the back or after I said it someone would. I always told them to return to their spot.

we have a grocery store here with two sets of self sere right next to each other. Hard to always see when a register opens. I was second in line and noticed a register open and as I saw the people from the back of the just about to jump over there I got the guy i was behind to get a move on and get it.

There is some weird social thing where most people in line don't want to react to the open register. Trust me, if you're next in line it's your spot. Just go for it.

Rockycoast · ‎03-02-2016

@NEvans2 wrote:
I won't shop at Hobby Lobby. I don't agree with their HR policy in regard to their female employees and healthcare coverage. I can't really say anymore. Look it up. I don't think it's changed since it was all over the media a few years ago. I can find a lot of other places to spend my money.💙

I have Never stepped foot in a Hobby Lobby and never will. They are a sleezebag company. Besides their lacking in the employee health care department, they are thieves. They had to pay 3 million dollars in fines for smuggling artifacts from Iraq. They falsely labeled the artifacts and falsely claimed country of origin of the artifacts. Hobby Lobby also had to return all the artifacts back to Iraq. Carp company.

Cakers3 · ‎06-17-2015

@Meowingkitty

Much ado about nothing. The polite thing to do would have been to let those in front of you know about the other register opening instead.

I've seen customers elsewhere not aware a new register opened and have myself pointed this out and also had it pointed out to me.

Instead you handed back your items (probably carp from China or worse stolen from Iraq) and that solved nothing. I don't believe she was going to hand pick customers either but would be letting the ones who were in front move over.

Should HL have had a better way to announce another register opening?
Perhaps.

You were just miffed because you were told to stay in your lane.

Next time be a good person and tap a person or two and tell them instead of assuming you could just be next at the other register.

Sometimes an act of helping out instead of leaving the employee with your 3 items which you really didn't need (admit it) is a kindness not often seen.

You would have appreciated it had you been waiting for some time.

It's done. Move on.

.

"" Compassion is a verb."-Thich Nhat Hanh

Tinkrbl44 · ‎08-23-2010

@Rockycoast wrote:
@NEvans2 wrote:
I won't shop at Hobby Lobby. I don't agree with their HR policy in regard to their female employees and healthcare coverage. I can't really say anymore. Look it up. I don't think it's changed since it was all over the media a few years ago. I can find a lot of other places to spend my money.💙
I have Never stepped foot in a Hobby Lobby and never will. They are a sleezebag company. Besides their lacking in the employee health care department, they are thieves. They had to pay 3 million dollars in fines for smuggling artifacts from Iraq. They falsely labeled the artifacts and falsely claimed country of origin of the artifacts. Hobby Lobby also had to return all the artifacts back to Iraq. Carp company.

@Rockycoast

If people actually researched how HL treats employees in the Chinese factories it owns, they'd never shop there again.

Unfortunately, HL loves to throw the term "values" around and people still actually believe them.