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05-17-2019 10:01 AM
My credit card was hacked right after placing in order with QVC. I called back, but got just a customer service person (basically someone who works from home). I told them the situation and that i wanted to fix it, but I wouldn't give my new credit card to them over the phone because I was hacked before. It was on Easy Pay. She said she would email them and they would contact me. Nope...didn't happen,,,no one contacted me. I have tried to find an email for them. Today I got something for it being sent to collection. I also got a phone call and told that person I wouldn't give a credit card number to them over the phone. I am happy to pay, but I should still have EasyPay. I want an actual coroporate person. Does anyone know how I do this. I am so sick of all of it and I am upset that my credit card was hacked so bad. I don't trust customer service at QVC now.
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