signing in question for the moderators

simollie · ‎10-09-2011

I can sign in with no issues on a computer, however from my iphone 6plus and my ipad I keep getting an error and it will not allow me to log in, therefore I'm unable to post to boards. Can anyone help?

"It's kind of fun to do the impossible."
-Walt Disney

ChynnaBlue · ‎05-22-2012

Have you tried entering your password again in case it's inncorrect? I was just able to sign into the forums and post from my iPhone 6.

What version of the OS are you using? IOS 8.4.1 came out earlier this month. I haven't installed it on my iPhone 6 yet, so I posted from iOS 8.3.1.

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retiredone · ‎08-19-2015

I'm having MAJOR problems signing in since all day yesterday and today.

It Welcomes me by name and still won't lest me post because it says I am not signed in. Stupid.

newname0 · ‎06-20-2015

I have been having trouble signing in. I just got in now. It gave me a code earlier this morning as to why I can't sign in and then wouldn't accept my ususal sign in password all day. it just now accepted it. I don't know what to think. I'm running out of new email options.

redhead65 · ‎05-16-2015

I've been having serious problems for about 3 weeks. Couldn't sign in for 2 1/2 days. It's insane, and I'm getting sick and tired of it!! All experts tell me it is QVC's fault with their website, yet I have to pay the price by not being able to come to this Forum.

I called C.S. 4 times, and two people were very rude to me about it and I was nice. No more Mr. Nice Guy from now on.

If they can dish it out, they better be able to take it.

Everything has been wrong since they re-vamped this Forum, and I'm getting very upset about it now.

I bet if if were preventing me from paying my bill it would be fixed perfectly and pronto.

They should give the same attention in the name of superb customer sevice here.

I'd like to subtract my frustgrations from my Q Card payment every month until they get this right.

simollie · ‎10-09-2011

my password is correct...I tried several times over a few weeks. I tried a few times yesterday with no luck so it was suggested I try coming here for suggestions. I tried again today and although I'm able to log in from my phone now, I still can't from my ipad. 1 device at a time I suppose!

"It's kind of fun to do the impossible."
-Walt Disney

Beth-QVC · ‎06-14-2015

Hi Everyone

I will have your issues with signing in investigated by our community team. Just a few questions....you are having trouble signing in to the forums, correct? we are not talking about qvc.com? And please advise what device you are using when you are experiencing issues.

NickNack · ‎03-10-2010

I had issues for several days a week ago. It finally let me sign in with my old e-mail address and password. Sometime before the message board change it had made me change my password and e-mail address, and now I've got the old one back, which I'm happy about. I have no doubt it will make me change it again at some point though. I've never had a problem with qvc.com, just the message board.

The Bluebird Carries The Sky On His Back"
-Henry David Thoreau

dooBdoo · ‎06-27-2010

simollie wrote:
my password is correct...I tried several times over a few weeks. I tried a few times yesterday with no luck so it was suggested I try coming here for suggestions. I tried again today and although I'm able to log in from my phone now, I still can't from my ipad. 1 device at a time I suppose!

@simollie, these things can be frustrating. I guess I'm lucky but I've never encountered any of the sign-on problems described in this thread. (I have an iPad 3rd generation and iPhone 5, both iOS 8.4.)

It might be because I clear/delete cookies and website cache daily (sometimes several times a day). It's good, easy "housekeeping" and wards off a myriad of problems -- have you tried that?

Also, it would help if we knew specifically what the error messages are.

Whenever a technical problem is reported, all of us can be of more help if we know specifics about the device, the versions of software (OS and browser, for example), and the exact message seen when the problem happens.

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova

NickNack · ‎03-10-2010

@dooBdoo wrote:
@simollie wrote:
my password is correct...I tried several times over a few weeks. I tried a few times yesterday with no luck so it was suggested I try coming here for suggestions. I tried again today and although I'm able to log in from my phone now, I still can't from my ipad. 1 device at a time I suppose!

@simollie, these things can be frustrating. I guess I'm lucky but I've never encountered any of the sign-on problems described in this thread. (I have an iPad 3rd generation and iPhone 5, both iOS 8.4.)

It might be because I clear/delete cookies and website cache daily (sometimes several times a day). It's good, easy "housekeeping" and wards off a myriad of problems -- have you tried that?

Also, it would help if we knew specifically what the error messages are.

Whenever a technical problem is reported, all of us can be of more help if we know specifics about the device, the versions of software (OS and browser, for example), and the exact message seen when the problem happens.

@dooBdoo, for me it's never been an error message. This has happened to me at least four different times. It just takes me to a sign-in page that says something like, "Even if you've registered with us previously please sign in." Then it won't accept the regular e-mail and password. Sometimes it says that e-mail address is already registered. Twice I've had to change my nickname and start all over with my # of posts. This last time it just took me back to my 2nd NickName and # of posts that I would have had on 3/10/10. I've been a member of this forum much longer than that. I hope this makes sense.

The Bluebird Carries The Sky On His Back"
-Henry David Thoreau