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Honored Contributor
Imaoldhippie
Posts: 10,958
Registered: ‎06-10-2015

Re: Why does it take so long to process and ship an order? And exchanges and returns??

‎06-08-2022 09:27 AM

Im sure QVC would like your suggestions to improve processing and shipping.

LIFE IS TO SHORT TOO FOLD FITTED SHEETS
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Respected Contributor
layla2450
Posts: 2,460
Registered: ‎10-02-2021

Re: Why does it take so long to process and ship an order? And exchanges and returns??

[ Edited ]

‎06-08-2022 11:39 AM - edited ‎06-08-2022 11:40 AM

SMH! Why people STILL order things from QVC is beyond me. Instead of complaining about the shipping. etc. SHOP ELSEWHERE. The items QVC sells can be found in other stores OR in online businesses who have LOWER prices and FREE SHIPPING.

"There are no ordinary cats" ~ Colette
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Honored Contributor
depglass
Posts: 14,000
Registered: ‎03-10-2010

Re: Why does it take so long to process and ship an order? And exchanges and returns??

‎06-09-2022 11:35 AM

What I can't see is why these new executives running this outfit can't figure out that this overall problem is a major part of slumping sales.  

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Super Contributor
Flady1
Posts: 282
Registered: ‎04-04-2010

Re: Why does it take so long to process and ship an order? And exchanges and returns??

‎06-10-2022 01:49 AM

I agree,, I keep looking at many orders that haven’t shipped. I called to cancel some, and was told they couldn’t because they’re in the processing stage, but it stays in there for too long!!! I don’t know why they won’t allow it to be canceled!!! So, I guess I’m going to do what you’re going to do!
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OKSusie
Posts: 1
Registered: ‎10-14-2015

Re: Why does it take so long to process and ship an order? And exchanges and returns??

‎06-14-2022 12:10 PM

I can top that!!!  I ordered a tee shirt on May 22nd and it is still not here and tracking shows its delayed.  Really???  I called customer service and they were no help at all.  They told me the same thing.  Why does it take so long QVC????

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Luvsmyfam
Posts: 3,986
Registered: ‎11-26-2019

Re: Why does it take so long to process and ship an order? And exchanges and returns??

‎06-14-2022 10:18 PM

@Mom2Dogs holy moly,amen to that!

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Luvsmyfam
Posts: 3,986
Registered: ‎11-26-2019

Re: Why does it take so long to process and ship an order? And exchanges and returns??

‎06-14-2022 10:20 PM

@layla2450 please share companies who have same items from qvc.

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CalminHeart
Posts: 13,784
Registered: ‎03-09-2010

Re: Why does it take so long to process and ship an order? And exchanges and returns??

‎06-15-2022 07:47 AM

@RespectLife wrote:

Maybe because they are short staffed like every other business?

 

This has been going on since long before covid.  Q used to post the standard bear with us notes online but it didn't take long for people to realize they didn't really care because nothing changed. Covid made it much worse. 

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CalminHeart
Posts: 13,784
Registered: ‎03-09-2010

Re: Why does it take so long to process and ship an order? And exchanges and returns??

‎06-15-2022 07:48 AM

@Nancy Drew wrote:

Shipping and their high prices are why I went over to Amazon for most of my online shopping. 

 

I always price shop too. 99% of what's on Q costs less elsewhere and has free shipping/returns. 

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New Member
Pvdrigirl
Posts: 1
Registered: ‎06-15-2023

Re: Why does it take so long to process and ship an order? And exchanges and returns??

[ Edited ]

‎06-15-2023 02:12 PM - edited ‎06-15-2023 02:19 PM

@Luvsmyfam wrote:

@layla2450 please share companies who have same items from qvc.


I ordered the White Mountain Clog Sandals (Item #A522721) from Macy's for $30 and QVC is selling them for $69. Also, I received from Macy's yesterday White Mountain Mary Jane Clogs (Item #A520347) for $30+ and QVC has them for $70.

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