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Frequent Contributor
Allieoh
Posts: 121
Registered: ‎01-28-2012

Received used Spenco shoes

‎05-14-2021 01:53 PM

This is the first time I received a used pair of shoes and I'm so disappointed with QVC. I would understand if it was an as-is item, but I don't want to pay full price for a new pair that's used.  

I wanted to give others a heads-up. This seems to happen more often than I thought unfortunately. 

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Trusted Contributor
LuvmyLab
Posts: 1,753
Registered: ‎06-07-2010

Re: Received used Spenco shoes

‎05-14-2021 02:16 PM

I keep reading more and more about these situations. What's going on at the Q? Bad quality control?

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Honored Contributor
Venezia
Posts: 10,217
Registered: ‎03-09-2010

Re: Received used Spenco shoes

‎05-14-2021 02:20 PM

@Allieoh - Make sure, when you return them, that you mark them as "defective" and put a comment on the slip that they're used.

 

You can also contact the moderators to note your account or to help with this.  QVCSocialTeam@qvc.com.

 

They're very good at responding and sorting things out.

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Frequent Contributor
Allieoh
Posts: 121
Registered: ‎01-28-2012

Re: Received used Spenco shoes

‎05-14-2021 02:23 PM

Thank you so much @Venezia! I will do that. 😊

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Kachina624
Posts: 69,702
Registered: ‎03-10-2010

Re: Received used Spenco shoes

‎05-14-2021 09:24 PM

Does "used"  mean they show signs of wear or sign of having been tried on? 

New Mexico☀️Land Of Enchantment
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Frequent Contributor
Allieoh
Posts: 121
Registered: ‎01-28-2012

Re: Received used Spenco shoes

‎05-15-2021 01:49 PM

@Kachina624 @The shoes had dirt on the bottom sole. I wouldn't mind just being tried on. I buy shoes from DSW and assume they've all been tried on. 

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