Q Talk

[Johnnyeager]

Everything and anything to do with a "review" on the QVC site is a joke.  Completely without credibility and amateurishly run.  They should be embarrassed.   Better off, in my opinion,  to do away with the reviews if they can't be managed professionally. 

[CalminHeart]

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@PatriciaG wrote:

I can't believe or maybe I should that reviews like these are allowed.... (For Tommy Copper Masks).  The person gave them a 2 star vote. This is not an honest review.

I can’t believe you are back to selling masks again...

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There is always someone who will make a snarky remark about doing the right thing when it comes to covid. Darwin would be proud.

[ValuSkr]

Here's a link to the review; it's titled "Woke:"

https://www.qvc.com/Tommie-Copper-Set-of-4-Two-Layer-Face-Coverings.product.V39671.html?sc=SRCH 

[PatriciaG]

@NickNack - actually that is not the same review and my mistake - its only a one star review.  The full review below:

I can’t believe you are back to selling masks again...

Would you recommend this product as a gift?No

[Venezia]

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@PatriciaG wrote:

@Kachina624   - does give you the option to report it but in order to do that I was asked to change my name.  So didn't report it.

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@PatriciaG - I went online and reported it (after putting my "new/existing" nic in again, of course).  But I don't think it will do any good.

Whoever operates the review system doesn't care one way or the other what rubbish is posted.  I don't think I've ever seen them remove a blatantly non-review, even when others have said they reported it.

Been this way for as long as I can remember, so I don't see it changing.  It's unfair to the vendors, but clearly it doesn't bother the Q.

[PatriciaG]

@Venezia -you're right. Very unfair to the vendors. And, i'm actually wearing a Tommy Copper mask right now. Have been working with the public all through this pandemic and they are the most comfortable fit.  Nose wire works great at keeping my reading glasses from fogging up too.  

[Shanus]

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@NickNack wrote:

@PatriciaG   I just read the two star review.  Why is it not an honest review?  She said the nose wire is sticking through the mask.  I don't understand your comment.

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@NickNack   I'm also confused by the OP's post. A review is not necessarily an honest one or even purchased by the person reviewing, but I don't understand the issue about taking it down. 

[Shanus]

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@Kachina624 wrote:

@Luvsmyfam   @50 mickey

Here's what was said "I can’t believe you are back to selling masks again."

A review is a description or evaluation of the performance and/or appearance of a product.  Does what the reviewer write meet that criteria?  Does it in any way help you decide if you want to buy the product or if it's a good product?  

By the way, the" reviewer" may be eating her words as many places go back to mask mandates this week. 

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@Kachina624   It seems reviews are not read and taken down. This seems to be more of a political or personal statemnet about wearing masks and should not be allowed to be part of a review. 

BTW, most of NC requires masks and I just purchased several boxes of disposable ones from Amazon. FYI, I heard w/ most kids having to wear masks w/ school beginning next week, there may be a mask shortage. Public places in NC require masks for adults, too.

All this has absolutely to do with reviewing a product.

[PatriciaG]

@Shanus - I'm confused about what you are confused about... I wrote that the "review" was not an honest review.  It was a negative comment about QVC selling masks.  Not a review of the mask.

[Spurt]

Here's QVC's Review Guidelines, if any part of the review does not comply then the entire review needs to be removed---thats in the rules.  

QVC values your feedback!

When writing your review, please consider the following guidelines:

• Focus on the product and your individual experience using it
• Provide details about why you liked or disliked a product
• All submitted reviews are subject to the terms set forth in our Terms of Use

We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:

• Obscenities, discriminatory language, or other language not suitable for a public forum
• Advertisements, “spam” content, or references to other products, offers, or websites
• Email addresses, URLs, phone numbers, physical addresses or other forms of contact information
• Critical or spiteful comments on other reviews posted on the page or their authors

In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.

Enjoy writing your review!