Yes we Received the Serta Hotel Mattress also like others & were excited to hear we could get a 4 & 5 Star Mattress from Top Hotels. Well this is not like any other 5 Star Hotel Mattresses I have slept on. I call it the '''THE EARTH QUAKE MATTRESS"", complete with after shocks of Vibration!
All you have to do is move the slightist bit & your partner will feel it. God Help you if you have to move around or move a leg or adjust a pillow. You CANNOT MOVE on this mattress without the other person saying this is Terrible! The Movement from your partner is over the Top & Totally Unreal waking either one of you UP! I was erasing something on my ipad & was actually asked what are you doing ???? When you roll over, it is like a Ride! ! I weigh 125 & 5' 7", my partner is much taller but 180, not over weight for either of us.
IFFFF this is a 4 or 5 star Mattress they Need to Start Over Again at SERTA!
We are so disappointed at the quality of Movement Transference with just a leg or arm. Very Sad & a waste of our time!
If that is not Bad Enough the Delivery guy started a fight with my husband telling him he would take all packing OFF outside the house placing the Mattress in the Pollen & dirt or my husband had a choice of bringing all the dirt & pollen from the outside in the inside. They did not Have shoe coverings & expected to just walk all over with dirty shoes. With all the Wild Life We have all over our property Why would we want that, so there was an argument over it. My husband told the delivery guy to Call his boss so he could talk to him, He refused & finally removed the dirty plastic at the doorway so the mattress would be clean coming into the house, instead of the dirty plastic dragged all over the ground. We also got them Shoe Coverings. When the mattress was just laying there it was all out of shape & now we were told it had to settle. How do Low Spots Settle????
Still Hoping it would be Ok I asked the one nice delivery guy "Do you get many Returned"? He said YES! I asked a lot?? He again said Yes! When the other delivery guy walked in I asked him the same question & he said NO, but he was also the one that gave us an argument.
Well I hope All the Buyers have Better Luck! However it wouldn't surprise me if it
SINKS also. We Covered the smell with an Extra Thick Mattress pad.........buttttt
the """EARTH QUAKE MATTRESS OF MOVEMENT""" will be going back unless we like to stayup all night just moving in the slightist of way.