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Honored Contributor
Posts: 33,328
Registered: ‎03-09-2010

automated ordering problems 9/29/18

hi mods.....happy saturday!

 

have been trying to order a fireplace for my mom for the past hour or so and keep getting this error message. i am using both firefox and edge. will this be getting fixed anytime soon?

 

 

"We're sorry, but QVC.com is currently unavailable."

**************************************************
"Perpetual optimism is a force multiplier." - Colin Powell
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QVC Customer Care
Posts: 2,622
Registered: ‎06-14-2015

Re: automated ordering problems 9/29/18

@Sunshine45

I am sorry you are receiving an error message. I am unaware of any current outages but I am sending you an email...

Beth QVC

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Contributor
Posts: 58
Registered: ‎08-29-2011

Re: automated ordering problems 9/29/18

all the phone lines are busy for several hours including cs

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Honored Contributor
Posts: 27,534
Registered: ‎03-12-2010

Re: automated ordering problems 9/29/18

I usually order everything automatically (without phone screener).

 

Lately, the numbers are totally wrong when trying to answer without the screener.

 

I always wonder how many people accidentally think they're ordering what's on the TV at the time and actually they're ordering (by the number's given) an entirely different item.

 

This happened this morning.  When I dialed the automatic number, it was different from what the TV and host was showing.

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Honored Contributor
Posts: 33,328
Registered: ‎03-09-2010

Re: automated ordering problems 9/29/18


@Beth-QVC wrote:

@Sunshine45

I am sorry you are receiving an error message. I am unaware of any current outages but I am sending you an email...

Beth QVC


 

 

thanks @Beth-QVC

i did send you a response. Woman Happy

will keep trying.....

**************************************************
"Perpetual optimism is a force multiplier." - Colin Powell
Highlighted
QVC Customer Care
Posts: 2,622
Registered: ‎06-14-2015

Re: automated ordering problems 9/29/18

@Sunshine45

Thank you for your reply; forgot about ebates! 

Beth QVC