Customer Care

[maryflo3333]

on the left there are 4 catagories - click on skip to footer and then scroll up to get the forums - works for the time being but sure hope they fix it

[WORKING GAL]

@Porcelain- I'm on Firefox (updated) on my laptop and have been having all kinds of problems with the forums since Thursday.

For a large corporation their IT dept. is inept.  The very least QVC could do is make an announcement about this issue and acknowledge/apologize and say they are aware of the problems and that they are working on it.  At least we would know they are trying to work on it.  When they have website problems about ordering items, they announce that on air over and over again.

Just lets you know what their priority is.  They don't care about the forums - they've proven that in the past.  Let's just hope it can be fixed soon, it's been way too long already.

[loriqvc]

For whatever it's worth, I have experienced no issues at all using the latest Chrome browser version 103.0.5060.134 others have shared; I'm on an HP desktop. If it is helpful for anyone, this browser iteration was released on 7/20, so I would guess it could potentially be part of the display issue—except for the fact that it hasn't affected my access in any way.

I think we're all aware that Safari and qvc.com are not very compatible; perhaps a recent update to that browser is causing issues? Here's a link to the Safari version history in case it helps anyone check to see if their devices/apps are up to date:

https://en.wikipedia.org/wiki/Safari_version_history

And here's a link to the official Safari support and download site:

https://support.apple.com/safari

[eadu4]

@Imaoldhippie I found the forums messed up on my Iphone but my laptop is fine.  Weird but that's how it is for me.  I can access the site ok on my phone but the forums come up as a word salad.  My laptop works just fine. 

[eadu4]

No disrespect but for those saying "use chrome" "safari isn't compatable"  "clear your chache" etc..the bottom line point of those of us having issues (and there appears to be quite a few) is that we should not have to keep trying different browsers, rebooting, using different devices in order to get their website to work properly.  They should address that there is an issue. And ok, if they don't fix it or provide a work around to the issue  at the very least acknowledge a problem exists. 

     There are those experiencing the issue that are computer savy and we have tried all methods of correction to see if it helps to no avail.  I can get to blogs & forums fine on my laptop but my phone is still a word salad when I click "Blogs & Forums".  I can view the website just fine, but not the blogs & forums.  So for now, I can only use my laptop.  

[Pecky]

I started having issues two days ago.  Clearing cache & cookies, different browser isn't working.

[weezer111]

DID NOT WORK CLEARING THINGS FOR ME EITHER PECKY.

TOO MANY OF US HAVING ISSUES.

[geezerette]

Don't bother messing with any of your devices.  It is on QVC's end.  

[qbetzforreal]

As long as the main page is working and people can order, the forums do not appear to be QVC's priority.

[ECBG]

I can get in only on my cell phone.

We have a very powerful desk top and I have gotten the long colum of blue words for two days on the desk top.