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11-18-2019 10:43 PM
I use an iPad and safari browser for all QVC transactions. Since upgrade, I am no longer able to see my Nov & Dec easy pays. When the tab decides to work, it starts with January easy pays.
Anyone else seeing this occur? Anyone know if there is a fix to the issue. It is already a PITA to pay easy pays or switch credit cards, now I cannot even view them!
11-19-2019 12:26 AM
i am on a windows laptop using firefox.
when i click on the easy pay tab it takes me right to my november easy payments.
there is a previous button to go back to october, september, etc.....
there is a next button to go forward to december, january, etc....
are you on the tab that says view by month (which seems to be the default)?
11-19-2019 11:56 AM
@Jen717 wrote:I use an iPad and safari browser for all QVC transactions. Since upgrade, I am no longer able to see my Nov & Dec easy pays. When the tab decides to work, it starts with January easy pays.
Anyone else seeing this occur? Anyone know if there is a fix to the issue. It is already a PITA to pay easy pays or switch credit cards, now I cannot even view them!
I suggest that you ask to move this post to electronics because the iPad users will see it there. I haven’t upgraded yet, but I am an iPad user. If others have the problem, ask a mod to report this issue to IT.
11-23-2019 12:10 AM
@Mindy D wrote:
@Jen717 wrote:I use an iPad and safari browser for all QVC transactions. Since upgrade, I am no longer able to see my Nov & Dec easy pays. When the tab decides to work, it starts with January easy pays.
Anyone else seeing this occur? Anyone know if there is a fix to the issue. It is already a PITA to pay easy pays or switch credit cards, now I cannot even view them!
I suggest that you ask to move this post to electronics because the iPad users will see it there. I haven’t upgraded yet, but I am an iPad user. If others have the problem, ask a mod to report this issue to IT.
Thanks for the feedback. When you say you have not upgraded yet, what have you not upgraded? I did not know I had a choice to NOT upgrade, it automatically went to the new platform.
I utilize an iPad and safari browser, not the app.
Moderator -
Wondering if this can be submitted to technical support? I cannot see my current easy pays, it defaults to January. I am viewing by month vs by order. I submitted feedback from the link at the bottom of the main webpage, but never received a response.
I am unable to see if I have any overdue easy pays, as I have had payments of the same amt declined and need to repost them.
Please advise.
11-23-2019 12:16 AM
@Jen717 wrote:
@Mindy D wrote:
@Jen717 wrote:
I use an iPad and safari browser for all QVC transactions. Since upgrade, I am no longer able to see my Nov & Dec easy pays. When the tab decides to work, it starts with January easy pays.
Anyone else seeing this occur? Anyone know if there is a fix to the issue. It is already a PITA to pay easy pays or switch credit cards, now I cannot even view them!
I suggest that you ask to move this post to electronics because the iPad users will see it there. I haven’t upgraded yet, but I am an iPad user. If others have the problem, ask a mod to report this issue to IT.
Thanks for the feedback. When you say you have not upgraded yet, what have you not upgraded? I did not know I had a choice to NOT upgrade, it automatically went to the new platform.
I utilize an iPad and safari browser, not the app.
Moderator -
Wondering if this can be submitted to technical support? I cannot see my current easy pays, it defaults to January. I am viewing by month vs by order. I submitted feedback from the link at the bottom of the main webpage, but never received a response.
I am unable to see if I have any overdue easy pays, as I have had payments of the same amt declined and need to repost them.
Please advise.
Hi @Jen717
I am sorry you are having troubles. Have you tried clearing your cookies and cache?
Barb
Customer Care
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