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Frequent Contributor
Posts: 98
Registered: ‎04-13-2010

Color Mistake on A393875 Privo Readers

There is a difference on the .com color chart and what Leah said this morning regarding the Prive Revaux Readers.  On QVC.com "dusk" is showing as Blue Marble......Blue Marble is showing as "Dusk".  Completely opposite from what was shown and said this morning.  WHICH IS WHICH?  Is dusk the green or is it the blue marble?

QVC Customer Care
Posts: 1,851
Registered: ‎06-14-2015

Re: Color Mistake on A393875 Privo Readers

Hi @Lindie I have requested this be researched.

QVC Customer Care
Posts: 667
Registered: ‎06-14-2015

Re: Color Mistake on A393875 Privo Readers


@Lindie wrote:

There is a difference on the .com color chart and what Leah said this morning regarding the Prive Revaux Readers.  On QVC.com "dusk" is showing as Blue Marble......Blue Marble is showing as "Dusk".  Completely opposite from what was shown and said this morning.  WHICH IS WHICH?  Is dusk the green or is it the blue marble?


Good morning @Lindie  we have heard back about the color choices on this item. 

it was confirmed with the buyer and what is shown online is correct. The host made an error in the color choices during the presentation. -Kim

Frequent Contributor
Posts: 98
Registered: ‎04-13-2010

Re: Color Mistake on A393875 Privo Readers

So I will be receiving the wrong color.  I ordered through automated ordering and  entered blue marble as the host described.  This means I will be getting the green color.

QVC Customer Care
Posts: 667
Registered: ‎06-14-2015

Re: Color Mistake on A393875 Privo Readers


@Lindie wrote:

So I will be receiving the wrong color.  I ordered through automated ordering and  entered blue marble as the host described.  This means I will be getting the green color.


Hi @Lindie I apologized that we have caused this confusion on the color choices. I have sent you an email with more details. Kim