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10-31-2017 01:18 PM
@goldensrbest wrote:I called tracfone ,could not really understand lady, i need more minutes how to do that .please.
You can go to Walmart or just about any store and buy a minutes card. Or you can buy right from your phone with a credit card. Just go to the My Account onbyour phone.
10-31-2017 02:18 PM - edited 10-31-2017 02:20 PM
@goldensrbest You can buy a minutes card at most stores including your grocery store, buy from your phone or go to the TracFone website & buy it there. Hope this information helps.
10-31-2017 02:21 PM - edited 10-31-2017 02:24 PM
convienence stores, drug stores, Target have the Tracfone airtime cards, or if you internet is still working from tracfone.com just click add air time.........
I wonder if its because your cell towers are down. A friend's mom lives in the Texas coast and because of hurricane harvey she didnt have cell towers for awhile, maybe with your bad storm the cell towers were damaged..........
10-31-2017 02:36 PM
Have you tried their web site? Maybe there is information there.
10-31-2017 02:44 PM
Hi everyone ,i have been so busy doing things around the house ,now that i have power,i ordered from web site minutes,now got to check and make sure they are loaded, thanks to every one.
10-31-2017 02:46 PM
@softwareI went with the pay as you go ,that you mentioned,i hope they let me know when i need more minutes ,the next time.
10-31-2017 02:49 PM
@goldensrbest wrote:@softwareI went with the pay as you go ,that you mentioned,i hope they let me know when i need more minutes ,the next time.
You can keep up with it by downloading the Tracfone app or check it online.
10-31-2017 07:11 PM
I can never pick up messages. I did everything I was suppose to do even called Tracfone CS and they can't help me. I need to break down and buy a Jitterbug. That was clear and worked beautifully. My problem, i am getting what I paid for, nothing. Just the price of the phone two years ago on the Q. Just pay for minutes and get triple. If I used the phone a lot I would not be sticking to it.
10-31-2017 09:33 PM
When you are calling and speaking to a customer service rep whom you can't understand well, ask to be transferred to an English speaker (hopefully, one in the USA.) That usually works.
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