Community Chat

[goldensrbest]

Our power has been out for 2 days ,just came on ,still have not been able to call out on phone ,only can text.

[software]

2 things.

I have the pay-as-you-go plan so if I run out of minutes, I can't call.   Are you sure you have phone minutes available?

2nd thing, not sure why your power is out but I've lived through several disasters when power has been out and the only way to communicate is by text.

I would restart the phone, also.

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@goldensrbest wrote:

Our power has been out for 2 days ,just came on ,still have not been able to call out on phone ,only can text.

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[goldensrbest]

We had a huge wind storm,thousands here in maine lost their power.

[kitcat51]

Turn your phone off then turn in on, it should work. This happened to me too a few weeks ago, looked at TracFone website & that was the trouble shooting instructions...if that doesn't work call their CS.

[software]

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@goldensrbest wrote:

We had a huge wind storm,thousands here in maine lost their power.

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When cell towers are damaged, texts will work when phone calls don't.

[goldensrbest]

How do i know about minutes ?

[goldensrbest]

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@kitcat51 wrote:

Turn your phone off then turn in on, it should work. This happened to me too a few weeks ago, looked at TracFone website & that was the trouble shooting instructions...if that doesn't work call their CS.

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I can't call out ,at all.

[waterlily]

Try taking the back off the phone, remove the battery and then put it back in, put the back on and try again.  When I remove the battery on my LG it will fix almost anything. Good luck.

[goldensrbest]

I called tracfone ,could not really understand lady, i need more minutes how to do that .please.

[MoJoV]

Maybe the cell phone towers in your area are down.