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10-03-2025 12:20 PM
Today I received an email from QVC stating that a recall was issued on a product I purchased. In order to get more information about the product I had to go through the "are you Human test". after selecting the appropriate images I press confirm but was looped back to the test again. I know I selected the correct images, however, the looping continued without advancing to the product information and I never got to see what product was recalled. I'm curious to know what product was recalled and why. Has anyone else received this email and did you have the same experience?
10-03-2025 12:27 PM - edited 10-03-2025 12:27 PM
10-03-2025 12:28 PM - edited 10-03-2025 12:29 PM
@grandma2pkmh Thank you. Did the message give a reason?
I purchaed the oven some time ago and it is working fine.
10-03-2025 12:30 PM
I wouldn't go through any link in an email. If you have questions I would contact the Social Team or ask through the Feedback link at the bottom of the page.
10-03-2025 12:31 PM
@Lyttlewyng The doors could close accidently and burn your arms.
I think they will send you a repair kit to correct the problem.
You can scroll to the bottom of the page and see a list of product recalls.
10-03-2025 12:32 PM
@grandma2pkmh I appreciate your response. Thanks so much.
10-03-2025 12:33 PM
This recall involves Oster French Door Countertop Ovens with model numbers TSSTTVFDXL, TSSTTVFDDG, TSSTTVFDMAF and TSSTTVFDDAF. The recalled ovens have a spring-loaded bilateral door made of glass with metal handles. A label on the backside of the oven identifies the model number. In addition, the original packaging has information identifying the model number. The four models differ in cooking options (e.g., air fryer) and control types (analog dials or digital push-button controls). “Oster” is engraved on the front bottom right of the oven.
Consumers should immediately stop using the recalled countertop ovens and contact Sunbeam Products Inc. to receive a free repair kit. The repair kit will include a clip-on device that provides additional holding force to help keep the doors in the open position when reaching in the oven, along with repair instructions and a QR code link to an installation video. The repair kit does not require any tool to install.
Sunbeam Products Inc. has received 95 reports of the doors unexpectedly closing, resulting in burn injuries to consumers, including two reports of second-degree burns.
10-03-2025 12:34 PM
Same here can't open
10-03-2025 12:36 PM
What do we do .Just send the repair kit
10-03-2025 12:40 PM
Thank you for providing the reason for the recall.
I will certainly be aware of the fault.
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