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Valued Contributor
Posts: 654
Registered: ‎08-06-2012

Today I received an email from QVC stating that a recall was issued on a product I purchased. In order to get more information about the product I had to go through the "are you Human test". after selecting the appropriate images I press confirm but was looped back to the test again. I know I selected the correct images, however, the looping continued without advancing to the product information and I never got to see what product was recalled. I'm curious to know what product was recalled and why. Has anyone else received this email and did you have the same experience?

~ To Know, To Dare, To Will, To Remain Silent ~
Trusted Contributor
Posts: 1,871
Registered: ‎08-04-2013

Re: QVC Product Recall Email

[ Edited ]

@Lyttlewyng  If you purchased the Oster Double door oven it's about that.

 

 

Valued Contributor
Posts: 654
Registered: ‎08-06-2012

Re: QVC Product Recall Email

[ Edited ]

@grandma2pkmh   Thank you.  Did the message give a reason?

I purchaed the oven some time ago and it is working fine.

~ To Know, To Dare, To Will, To Remain Silent ~
Esteemed Contributor
Posts: 6,288
Registered: ‎01-04-2014

Re: QVC Product Recall Email

I wouldn't go through any link in an email. If you have questions I would contact the Social Team or ask through the Feedback link at the bottom of the page.

Trusted Contributor
Posts: 1,871
Registered: ‎08-04-2013

Re: QVC Product Recall Email

@Lyttlewyng   The doors could close accidently and burn your arms.

I think they will send you a repair kit to correct the problem.

 

You can scroll to the bottom of the page and see a list of product recalls.

Valued Contributor
Posts: 654
Registered: ‎08-06-2012

Re: QVC Product Recall Email

@grandma2pkmh   I appreciate your response.  Thanks so much.

~ To Know, To Dare, To Will, To Remain Silent ~
Esteemed Contributor
Posts: 6,625
Registered: ‎06-29-2016

Re: QVC Product Recall Email

Description:
 

This recall involves Oster French Door Countertop Ovens with model numbers TSSTTVFDXL, TSSTTVFDDG, TSSTTVFDMAF and TSSTTVFDDAF. The recalled ovens have a spring-loaded bilateral door made of glass with metal handles. A label on the backside of the oven identifies the model number. In addition, the original packaging has information identifying the model number. The four models differ in cooking options (e.g., air fryer) and control types (analog dials or digital push-button controls). “Oster” is engraved on the front bottom right of the oven.

 

Remedy:
 

Consumers should immediately stop using the recalled countertop ovens and contact Sunbeam Products Inc. to receive a free repair kit. The repair kit will include a clip-on device that provides additional holding force to help keep the doors in the open position when reaching in the oven, along with repair instructions and a QR code link to an installation video. The repair kit does not require any tool to install.

 

Incidents/Injuries:
 

Sunbeam Products Inc. has received 95 reports of the doors unexpectedly closing, resulting in burn injuries to consumers, including two reports of second-degree burns.

 

Sold At:
 
Bed Bath and Beyond, Costco, Walmart and other stores nationwide and online at Amazon.com and Overstock.com from August 2015 through July 2025 for between $140 and $250.
Trusted Contributor
Posts: 1,884
Registered: ‎12-18-2010

Re: QVC Product Recall Email

Same here can't open

Jessa
Trusted Contributor
Posts: 1,884
Registered: ‎12-18-2010

Re: QVC Product Recall Email

What do we do .Just send the repair kit

Jessa
Valued Contributor
Posts: 654
Registered: ‎08-06-2012

Re: QVC Product Recall Email

@THEY CallMe Mr Wilkes 

 

Thank you for providing the reason for the recall. 

I will certainly be aware of the fault. 

~ To Know, To Dare, To Will, To Remain Silent ~