Community Chat

[They CallMe MRWILKES]

CONSUMER CONTACT INFO:

Consumer Contact

Sunbeam Products Inc. toll free at 800 334-0759 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at recall.oster.com or oster.com and click on “Product Recalls” at the top of the page for more information.

[rockygems123]

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@grandma2pkmh wrote:

@Lyttlewyng   The doors could close accidently and burn your arms.

I think they will send you a repair kit to correct the problem.

You can scroll to the bottom of the page and see a list of product recalls.

@Lyttlewyng 

Thank you for the info.  Scroll to the bottom of which page for a list of product recalls?

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[kitcat51]

At the bottom of the page listed under Customer Service is  Product Recall Info.

[Lyttlewyng]

@They CallMe MRWILKES 

You have been extremely helpful.  Thank you for your reply.

[rockygems123]

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@They CallMe MRWILKES wrote:

CONSUMER CONTACT INFO:

Consumer Contact

Sunbeam Products Inc. toll free at 800 334-0759 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at recall.oster.com or oster.com and click on “Product Recalls” at the top of the page for more information.

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@They CallMe MRWILKES 

Very helpful thank you

[ellaphant]

A " repair kit"? Are they kidding?? 

[Tori3569]

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@ellaphant wrote:

A " repair kit"? Are they kidding?? 

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It seems relatively easy and inexpensive to fix.  It's a clip that adds to the stability of the door.  No tools needed.   Why would they be kidding?  The last thing I want to do is ship the oven back and wait for another one or a refund.  I have no issues with mine, but I'm getting the clip anyway.  

[They CallMe MRWILKES]

She loves to bash QVC, so now she can bash Sunbeam/Oster.

I think she has a thing against large corporations. 

The fix is extremely practical and sensible and seems easy and the consumer doesn't need to dispose of the item!  That doesn't always happen.

[Gabidog]

I got the email, never bought the oster oven, endless hat and bucket pictures with never getting to recall info.  Makes me question if qvc sent it.

[cpd1213]

Hello Everyone that purchased the Oster French Door Countertop Oven for almost $200 and is it hazard by evidience of the voluntary recall. Has anyone received the part? We've been waiting since receiving the notice from QVC early October 2025. I am wondering why it is voluntary and no mechanism for enforcement to remedy the situation and more importantly disappointed that QVC the vendor does not intervene on our behalf. Not good.