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12-17-2022 01:40 PM
@Kachina624 wrote:@Foxxee She sounds like she's determined to gripe about something because the pants didn't fit so she loaded it on. I went down a size and they didn't fit me either.
@Kachina624
I don't know, I don't see it exactly as you do. She was angry about two different QVC issues at the time and told us about both.
Reviews aren't the place to do that, but as I said angry customers will tell as many others in all venues they can.
I'm glad she did tell us about her experience with QVC and free shipping. It confirms our suspicions that many loyal customers are angry.
12-17-2022 01:45 PM
Well, I have tried this brand also and to me the "size down one size" thing is ridiculous.
I did it twice over the last several years and both pairs were a total disaster and I'm average size between 12 and 14 in pants. As another poster stated, it was like they were made for a 12 year old! And as far as the free shipping fiasco for newbies, I don't think it was a good idea either. I'm not ordering very much anymore so it doesn't affect me as much as others but they should have made free shipping an incentive for getting their credit card (something I would never do) but regardless........
12-17-2022 01:53 PM
She is not the only one who whined about that promotion. It was intended to draw in new customers, but some established customers were offended. It probably shouldn't have been in a product review but it appears that QVC was ok with it.
12-17-2022 02:37 PM
@mac116 wrote:Sorry, I'm not cutting QVC any slack on this one. It annoyed me at the beginning of the promotion, and I am still annoyed. No longer interested...
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I thought it was a shortsighted business move. Would love to know just how many 'new' customers signed up for this goodie!
I am the only person - friends and family - that watches and orders from the Q. None of them would have been enticed by the 'new' customer gift!!
12-17-2022 03:19 PM
@Iwantcoffee wrote:Foxee there have been several days of free shipping since November, around thanksgiving and also 2 weekends of free shipping. The majority of what I purchase ship free.
Enter free shipping in the search bar and you will find thousands of products, my search showed over 11,000 items.
https://www.qvc.com/content/featured/free-shipping-offers.html?redirectTerm=free+shipping
Yes, I know about the free shipping.
Just wanted to make the point that many customers were angry about it, not just Forum members as stated by some.
QVC said they would do something for loyal customers and they did try to make up for it with their free shipping days, but as we see from the comments here, some are still angry.
12-17-2022 03:42 PM
@chrystaltree wrote:She is not the only one who whined about that promotion. It was intended to draw in new customers, but some established customers were offended. It probably shouldn't have been in a product review but it appears that QVC was ok with it.
@chrystaltree As we all know, QVC doesn't care what's in a review. Anything goes as long as it isn't profane. They don't want to know or care about reviews.
12-17-2022 04:35 PM
Frankly I'm surprised at the negative reaction to free shipping for new customers. What is the big deal? We Oldies have had several free shipping weekends to take advantage of.
As an aside I also had fit problems with the NYDJ jeans, two different styles. However they are changing these from "my daughter's jeans" just isn't working for me. So I'll go back to my Lees and Denim and Co. styles.
12-17-2022 06:00 PM
12-17-2022 06:50 PM
@depglass wrote:Frankly I'm surprised at the negative reaction to free shipping for new customers. What is the big deal? We Oldies have had several free shipping weekends to take advantage of.
As an aside I also had fit problems with the NYDJ jeans, two different styles. However they are changing these from "my daughter's jeans" just isn't working for me. So I'll go back to my Lees and Denim and Co. styles.
Not a big deal to me, but it should be to QVC.
during this holiday season, I only ordered things from QVC that either had free shipping, or I ordered some things on a free shipping day.
I have a big family, and do a lot of holiday shopping. So what did I do the rest of the time? Ordered my gifts elsewhere.
12-17-2022 09:43 PM
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