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Esteemed Contributor
Posts: 7,243
Registered: ‎03-11-2010

Insider no longer online?????

I did not get an INSIDER email for an online look.  I used the chat and asked about it.  I was told IT WOULD NOT BE ONLINE ANYMORE.  Is this what you know to be true.  Not sure.  I was getting it mailed to me as well.  Confused.  

Esteemed Contributor
Posts: 7,532
Registered: ‎03-05-2011

Re: Insider no longer online?????

@bonnielu   Put your question in the customer care box and you will get an answer quicker.

Respected Contributor
Posts: 4,665
Registered: ‎03-10-2010

Re: Insider no longer online?????

I received the email on it yesterday, and it does have the link to view it online.  I also do get the hard copy in the mail.

Laura loves cats!
Honored Contributor
Posts: 11,153
Registered: ‎05-22-2012

Re: Insider no longer online?????


@bonnielu wrote:

I did not get an INSIDER email for an online look.  I used the chat and asked about it.  I was told IT WOULD NOT BE ONLINE ANYMORE.  Is this what you know to be true.  Not sure.  I was getting it mailed to me as well.  Confused.  


You should repost in the Customer Care forum to get a response from a CS rep about what happened.

 

I can say that this month's issue IS online. Go to one of your old emails and open the link. Once the old Insider is open, click on the yellow Archive Issues icon at the top left of the interface. That will bring up all the available issues, including the latest issue. Click on whichever issue you want to open and you should be all set.

 

Save the link to your browser favorites and relaunch from there every month. I'm using a link from September of 2013 to open the Insider every month.

Honored Contributor
Posts: 9,734
Registered: ‎03-09-2010

Re: Insider no longer online?????

[ Edited ]
Strange - I bookmark the Insider like @ChynnaBlue said and access via the Archives; I just looked for this month - I saw the cover - David Venable; tried to click it, it went away. I tried 3x and gave up. ETA - I tried again - it worked.
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Respected Contributor
Posts: 2,070
Registered: ‎03-23-2010

Re: Insider no longer online?????

I received the online version yesterday so they have not stopped it yet.

QVC Customer Care
Posts: 1,682
Registered: ‎06-14-2015

Re: Insider no longer online?????

@bonnielu   I am trying to confirm this now and will post back what I find out. 

Susan Q-Social

Honored Contributor
Posts: 32,613
Registered: ‎05-10-2010

Re: Insider no longer online?????

Some people already have their online version but I do not.  They stagger them, we all don't receive them on the same day.

Honored Contributor
Posts: 43,132
Registered: ‎03-09-2010

Re: Insider no longer online?????

i never receive it in an email, but have it bookmarked so i can access the latest version anytime via the archives link. i am able to access the november insider.

i do receive a hard copy in the mail, but that has not arrived yet.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Honored Contributor
Posts: 11,153
Registered: ‎05-22-2012

Re: Insider no longer online?????


@Mj12 wrote:
Strange - I bookmark the Insider like @ChynnaBlue said and access via the Archives; I just looked for this month - I saw the cover - David Venable; tried to click it, it went away. I tried 3x and gave up. ETA - I tried again - it worked.

That happens to me too, @Mj12. It has for years and it's pretty random. It always rights itself. I have no idea what causes it.