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10-19-2016 10:12 AM
10-19-2016 11:07 AM
@Mj12 wrote:
I have read about posters who posted the link to the Insider and they were banned. I don't get that. It is a free publication now, and it is selling merchandise for qvc.
Yep, years ago I was banned for posting a link to the Insider here on the boards, but that was before it was free.
10-19-2016 11:09 AM
10-19-2016 11:11 AM
@Mj12 wrote:
@KingstonsMom - yes you! Awful. O/T - (Hope you are doing well!)@KingstonsMom - yes you! Awful. O/T - (Hope you are doing well!)
Hope you are doing well too, MJ!![]()
10-19-2016 11:38 AM
@bonnielu So sorry I didnt get back to you sooner. The Insider Team has confirmed that we are still mailing out the Insider & Emailing the link around the 15th of each month. She has provided some reasons that may be preventing you from receiving. See notes below.
If you are coded as a recipient and have an email with us you should receive a link arund the 15th of the month. You will need to have your email preferences checked to get emails (sneak peeks etc). If you don’t have that checked you will not get the link.
There are several other reasons you may not receive it. It has been reported that some customers have the email go to their junk folder, or blocked by their computer as Spam or if you do not open an email sent to you containing the link, it could stop them being sent.
In the meantime we have let them know of the difficulty some customers are having.
Thanks in advance for your patience,
Susan Q-Social
10-19-2016 11:39 AM
I've never received the link in an email. I always got the paper copy in my mail around the 15th. I haven't received that yet either.
I still don't understand why people would get banned or items numbers are poofed. A sale is a sale. If it's available to some, it should be available to all.
10-19-2016 11:42 AM
I haven't had a problem...yet. My online and paper copy have arrived on time each month. I got the November email but the paper copy will arrive later. Sorry you aren't receiving yours.
10-19-2016 12:28 PM
@Isobel Archer wrote:I have never received the email link since it became free to everyone - and the old links no longer work.
I have also suggested in the customer care thread that since it is now free - why not just post the link on the home page?
I don't get the big problem here.
This is only my guess, nothing more:
It doesn't have to do with $$. The Insider was created to make the customers who get it feel special for having access to "deals" well in advance of "everyone." If the TSVs should sell out, these (theoretically) "best, loyal frequent purchasers" would be guaranteed to get them.
A month before the TSV is to air, QVC most likely only has limited stock available. If "everyone" could buy they wouldn't have enough in stock to fulfill all orders early.
And regardless of any other reasons, valid or invalid, QVC still wants long-time loyal frequent buyers (whom they perceive are the Insider customers, rightly or wrongly) to fee "special" and exclusive and get something from them the "riff-raff" doesn't get ;-(
Again, JMO.
10-19-2016 02:04 PM
All my preferences are and have been set to receive EVERYTHING offered online email.
I do not get QVC email in spam folders and believe me everything from QVC comes to me except lately the Insider.
When I called I was told they were discontinuing the Insider (I called twice)
I am waiting for the magazine version of the Insider in the mail. Hopefully it will come
See why I am confused.....
10-19-2016 02:38 PM - edited 10-19-2016 02:40 PM
Yesterday, I posted the steps to find it by googling and it was poofed by malcolm. So yes it is mysteriously being made difficult to obtain.
I have the direct link but apparently that will get poofed as well.
Another poster stated that she got banned for posting the link.
What the heck is going on? Why the hostility when it obviously generates revenue?
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