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Honored Contributor
Posts: 13,537
Registered: ‎03-09-2010

@ECBG  I told her to wear a belt!  That is what I have to do and it woud keep the crotch from drooping, her biggest complaint.

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Re: Dillards return policy?

[ Edited ]

@Mom2Dogs 

 

Invisible belts have 0 bulk.  She can still wear her shirts out and are way more comfortable.

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I ah e not shopped at Dillards in ages since all their stores here are gone, but they used to put a yellow sticker on the tags when you bought something and it said it was a "return sticker proof of purchase". Not sure if they do it now. If she bought them at the store, I would take them in and see if she can get a store credit or exchange for something else. 

I have had better luck asking for a store credit when I don't have my receipt than asking for a refund.

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This is one of the reasons I don’t fuss about QVC prices. What other retailer let’s you return items you’ve used for up to 30 days without a hassle and for a full refund?
Honored Contributor
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Registered: ‎03-20-2010

Re: Dillards return policy?

[ Edited ]

@Mom2Dogs 

 

This is what's sad shoppers themselves are to blame and have created this strict policy on returns.....I had a relative that worked at JCP as a Store Manager and her instructions came from JCP Headquarters---and she was told, no matter how long ther customer had the item their store was to take a return back.....But what AGGRAVATED the HECK out of her....they had several customers that would buy school clothes for all their kids in the fall, and after the school year ended the women would bring all the clothes back demanding a refund saying, "the clothes didnt wear well" after the kids had worn them all year long....My relative said she had to smile and give them a refund and then she would go into her office and a CUSS UP A STORM since she knew the store was being ripped off by this and other customers like her! 

 

Also many retailers talk about all the customers that buy  evening dresses that they need for a special occasion--- weddings, New Year's Eve and other parties and special events,  then they return them for a full refund after they wear them to the event.....and they reek of perfume and have makeup around the neckline too....

 

Any wonder why the stores now have strict return policies .....SMH!

 

 

Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”
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@Spurt wrote:

@Mom2Dogs 

 

This is what's sad shoppers themselves are to blame and have created this strict policy on returns.....I had a relative that worked at JCP as a Store Manager and her instructions came from JCP Headquarters---and she was told, no matter how long ther customer had the item their store was to take a return back.....But what AGGRAVATED the HECK out of her....they had several customers that would buy school clothes for all their kids in the fall, and after the school year ended the women would bring all the clothes back demanding a refund saying, "the clothes didnt wear well" after the kids had worn them all year long....My relative said she had to smile and give them a refund and then she would go into her office and a CUSS UP A STORM since she knew the store was being ripped off by this and other customers like her! 

 

Also many retailers talk about all the customers that buy  evening dresses that they need for a special occasion--- weddings, New Year's Eve and other parties and special events,  then they return them for a full refund after they wear them to the event.....

 

Any wonder why the return policies now follow strict guidelines.....SMH!

 

 


@Spurt Yes, a girl I went to high school with would go to very nice department stores & in essence "borrow" a dress for the prom or homecoming dance.  She would tuck the price tag into the armhole & wear the dress for the night & then return it the next day.  She wasn't even ashamed or embarrassed about it cause she was the one who told me.  It always reminded me of Minnie Pearl, (back in the day) wearing her hat with the price tag dangling from it.

 

Also, Sears was always a little too generous with their return policy.  I heard of some men that would "buy" a power tool or expensive drill that they needed for a special project, then when they were done using it, put it back in the box & return it.  So, the next unsuspecting customer buying that item gets a "used" item but gets to pay full price for it!!!

Me thinks some places are a little too lenient.

I would give everything I own just to have you back again.......David Gates of Bread
Honored Contributor
Posts: 13,537
Registered: ‎03-09-2010

@Spurt   How awful, I can't imagine living with my self if I would have pulled that stunt.  I think my friend has a legit excuse to return, but I am guessing she won't...the jeans were $ 80.00...if it were me, I'd at least try for store credit.

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Registered: ‎03-20-2010

@SloopJohnB wrote:

@Spurt wrote:

@Mom2Dogs 

 

This is what's sad shoppers themselves are to blame and have created this strict policy on returns.....I had a relative that worked at JCP as a Store Manager and her instructions came from JCP Headquarters---and she was told, no matter how long ther customer had the item their store was to take a return back.....But what AGGRAVATED the HECK out of her....they had several customers that would buy school clothes for all their kids in the fall, and after the school year ended the women would bring all the clothes back demanding a refund saying, "the clothes didnt wear well" after the kids had worn them all year long....My relative said she had to smile and give them a refund and then she would go into her office and a CUSS UP A STORM since she knew the store was being ripped off by this and other customers like her! 

 

Also many retailers talk about all the customers that buy  evening dresses that they need for a special occasion--- weddings, New Year's Eve and other parties and special events,  then they return them for a full refund after they wear them to the event.....

 

Any wonder why the return policies now follow strict guidelines.....SMH!

 

 


@Spurt Yes, a girl I went to high school with would go to very nice department stores & in essence "borrow" a dress for the prom or homecoming dance.  She would tuck the price tag into the armhole & wear the dress for the night & then return it the next day.  She wasn't even ashamed or embarrassed about it cause she was the one who told me.  It always reminded me of Minnie Pearl, (back in the day) wearing her hat with the price tag dangling from it.

 

Also, Sears was always a little too generous with their return policy.  I heard of some men that would "buy" a power tool or expensive drill that they needed for a special project, then when they were done using it, put it back in the box & return it.  So, the next unsuspecting customer buying that item gets a "used" item but gets to pay full price for it!!!

Me thinks some places are a little too lenient.


@SloopJohnB 

 

Great examples.....and I remember Minnie Pearl and her price tags.... 😄

Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”
Honored Contributor
Posts: 35,377
Registered: ‎03-20-2010

Re: Dillards return policy?

[ Edited ]

@Mom2Dogs wrote:

@Spurt   How awful, I can't imagine living with my self if I would have pulled that stunt.  I think my friend has a legit excuse to return, but I am guessing she won't...the jeans were $ 80.00...if it were me, I'd at least try for store credit.


@Mom2Dogs 

 

I've experiened issues where the quality of the brand has changed....  Ive purchased the same jeans knowing my exact size so I was confident that I didnt even need to try them on and ordered them online, but come to find out, the fabric quality was totally different and after one washing they shrunk and pilled etc etc and just werent the same jeans at all.....  these were also from Dillards so knowing the stores policy on returns I didnt even attempt to return them..but now I shop IN STORE to examine the fabric to make sure its the same.😡

 

This happened to me with some QVC items too---at least I could return it but I had to pay for the return label and lost the cost of the original shipping 😣

Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”
Honored Contributor
Posts: 35,377
Registered: ‎03-20-2010

@RollTide2008 wrote:
This is one of the reasons I don’t fuss about QVC prices. What other retailer let’s you return items you’ve used for up to 30 days without a hassle and for a full refund?

@RollTide2008 

 

Yes, QVC's return policy is generous, but its not a full refund unless the item is defective---you still have pay for a return label and you lose your orignial shipping cost too ( I call it a $11 try me fee).....

Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”

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