I had a problem with a contractor I hired to do some wood repair work and install a new door, entry flooring. This was the first real repairs I had to have done to my townhouse.
This was before the internet.
Prime contractor ghosted me, subcontractor said it was prime contractor's problem to fix.
BBB did nothing.
I got a referral from a neighbor who owns his own home plus several rental properties in our neighborhood. The people he sent only did half the job and didn't finish. He kept promising it would get finished for almost a year. I ended up having to hire someone else to finish.
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QVC Shopper - 1993
# IAMTEAMWEN