Community Chat

[cuddlesmama]

I applied for AAA coverage in October 2021 and never received my card in the mail. It is now December so I called them in the last week in November and they said that they mailed me a card but I told the Rep that I never received it. So she emailed me a temporary card we could use until Dec.29th 2021. And she said it will take at least 2 weeks well its been 2 weeks and still haven't received anything. But they are taking my money monthly as it shows up on my bill. Has anyone else had this experience on them being so slow? This is crazy!

[ScrapHappy]

USPS has been very slow.  I mailed important papers to my sister via USPS Priority mail and it got there later than it was supposed to.  My husbands friend recently sold a car and after check cleared, he mailed the title but it was never received...lost.  I get all my insurance documents paperless and have to print my cards myself.  

[Cakers3]

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@cuddlesmama wrote:

I applied for AAA coverage in October 2021 and never received my card in the mail. It is now December so I called them in the last week in November and they said that they mailed me a card but I told the Rep that I never received it. So she emailed me a temporary card we could use until Dec.29th 2021. And she said it will take at least 2 weeks well its been 2 weeks and still haven't received anything. But they are taking my money monthly as it shows up on my bill. Has anyone else had this experience on them being so slow? This is crazy!

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@cuddlesmama   Did you check you junk/spam folder in your email?

[CalminHeart]

I requested a duplicate card in October and received it a week later. Log into the website and request another. 

[Cakers3]

@cuddlesmama   Also:  How did you sign up?  Online or in person?

Either way you should have had some type of confirmation.

We used AAA at one time and when we signed up we were given confirmation regarding coverage while waiting for the permanent card to come through. 

[jackthebear]

from their webpage

[ValuSkr]

You can request another on AAA's site.  In the meantime, keep using the temporary card.

[CelticCrafter]

What I've noticed is that it's taking at least 3 weeks for checks to be deposited by doctors that we have encountered this year.

I don't know if it's slow mail delivery or them just holding them until they have a bunch.

[sann]

I print my cards directly from State Farm website.......  No waiting for the post office...perhaps AAA has that available......

[manny2]

It happened to me too. You are still covered if you need them. They also have an app for your phone.