@Venezia Hi! I've always just held QVC to a much higher standard than selling anything other than new/fresh makeup. The Bye Bye Pores was part of the kit so it has to go back with the rest of the items, but my main concern was the CC cream and even the mascara. Anything old should never be used in the eye area. And, right, I stated that the CS reps don't have knowledge about much of the issues with merchandise, that's why I asked that someone in a more supervisory position contact me. I honestly don't think that they will, but we'll see.
I'm done with this for today!! I'm appreciative that my eyes are now open to checking dates and such.
Have a good night, all!