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Honored Contributor
Posts: 14,000
Registered: ‎03-10-2010

Awful merchandise?  OP said she tried all the products, and she did not notice anything unusual about any of them.  As far as I'm concerned, four years is not outdated on these products.  In all these years I've been wearing makeup I've had one bottle of liquid foundation go bad, and two lipsticks.  I'm sure these all had been opened for quite some time, and contaminated by bacteria I had intoduced into the products.  

Contributor
Posts: 24
Registered: ‎01-10-2014

purchased Try It Love It  sample box  that had expired products

Honored Contributor
Posts: 13,510
Registered: ‎05-23-2010

@BarbiHollywood  You are not allowed to post a direct link to a site with ads. Pl ease modify the name of your link ASAP.

Honored Contributor
Posts: 13,510
Registered: ‎05-23-2010

@BarbiHollywood @They are not being told about this. They tell customers what they are told. 

Honored Contributor
Posts: 13,510
Registered: ‎05-23-2010

@depglass @My brand new, today, foundation is ORANGEy. That's how this whole thing started. I thought it had oxidized from bad storage in high temperatures or in shipping, however, there was a large expiration date of July, 2021 printed right on the bottle. The color looks awful. 

Respected Contributor
Posts: 2,735
Registered: ‎03-10-2010

@BarbiHollywood I’m not defending QVC in any way, shape or form, but the little symbol on the bye-bye pores with the open container means it is good for 24 months after opening. 

Respected Contributor
Posts: 2,954
Registered: ‎11-09-2011

@Mindy D   That link was given to me by the QVC Customer Service rep.  I think you're not allowed to post links to sites that sell.  I might be wrong, though.  

 

I just spoke with another QVC CS rep who will be emailing me a postage-paid label for me to return the makeup, and I've asked for a more senior CS rep to contact me to ask WHY they sell outdated makeup.  

 

 

Honored Contributor
Posts: 14,000
Registered: ‎03-10-2010

If the product is "bad," that's a totally different issue.  I bet this stuff turned orange long before the expiration date of two months ago.  

Honored Contributor
Posts: 13,510
Registered: ‎05-23-2010

@BarbiHollywood @The jar is for how long a product is safe  to use or will give the best performance once it is opened. This differs by the type of product. This is not an expiration date or a manufacturing date. Once you open and start using a product you introduce microbes and oxygen into the product. 

Respected Contributor
Posts: 2,954
Registered: ‎11-09-2011

@tucsongal   It might be okay, who knows, but there's no idea of knowing when it was manufactured.  If it was manufactured in, say, 2020 and had a 24M unopened shelf life, that'd be fine.  But what if it was manufactured back in 2017...even with a 24M shelf life, I wouldn't want to use it.  The whole kit's going back and I'll go buy it fresh elsewhere.  Live and learn, right??!!!!   :-)))