WEN

Reply
Esteemed Contributor
Posts: 6,744
Registered: ‎03-10-2010

Re: WEN Chat - November 2019

@World Traveler - What a shame. Hopefully, they will send you a replacement. How is the WWF - as nice as the CC?

 

Tomorrow I have to send back my 319 NIBT which I ordered on 11/3 and received 11/8. When I unpacked it, the top was not screwed on tight - no big deal there, however, the seal covering the product was lifted up. So, that is going back and I asked for a replacement. That is the first time I've had to return something for possible damage.

 

Good luck with your candles!

Honored Contributor
Posts: 13,398
Registered: ‎02-02-2015

Re: WEN Chat - November 2019

@riley1 Oh, Chaz's Customer Service people are awesome. I sent them the photos, but explained that I purchased all the candles during his big sale in July, and would understand if it is past the return time. This is what they said:

 

"Thank you for contacting us. We will of course send you a replacement. You do not need to send the broken one back. I'll get the new one sent out to you today."

 

About the Winter White Forest, yes it is as nice as the cleansing conditioner. It is probably my favorite of all of them. Although, the Winter Vanilla Mint is pretty awesome. 

 

Sorry about the 319 NIBT not having the top screwed on tight. I recently had a similar problem with the 613 volumizing treatment duo I got. One of them did not have a top on it at all (this was from QVC). That one had a bit of leakage too. The other one of the duo was just fine. But I packed them both back up and sent it back as being defective or damaged, asking for a replacement. At least there will be no postage charged because it was defective. 

Honored Contributor
Posts: 13,398
Registered: ‎02-02-2015

Re: WEN Chat - November 2019

[ Edited ]

Treatment BAlm.png

$50 - 2 ounces. Hopefully it will be less in price once it is on QVC.

 

Bella Spirit Body Treatment Balm is formulated with soothing waxes, oils, and moisturizing butters to help treat and enhance skin's appearance. Exclusive Herbal Botanical Waters, Shea Butter, Beeswax, Essential Oils, Vitamin C & E and Sodium Hyaluronate to help address and treat dry, chapped skin and lock in long-lasting moisture. Additionally, Chaz included his exclusive Bamboo Water, Arnica and Vitamin K to give you the maximum amount of treatment for your skin.

 

Apply and massage directly into skin, focusing on dry or troubled areas needing extra treatment.

 

Ingredients: Caprylic/Capric Triglyceride, Sunflower Seed Oil, Beeswax, Paraffin, Shea Butter, Fragrance, Arnica Montana Flower, Vitamin K, Sodium Hyaluronate, Lavender Flower Water, Lavender Flower/Leaf Extract, Lavender Oil, Eucalyptus Leaf Water, Eucalyptus Leaf Extract, Eucalyptus Oil, Cucumber Fruit Extract, Cucumber Fruit Water, Oat Kernal Oil, Shea Butter Extract, Carnauba Wax, Cupuacu Seed Butter, Candelilla Wax, Mango Butter, Pomegranate Seed Oil, Avocado Oil, Babasu Nut Oil, Evening Primrose Oil, Abyssinian Seed Oil, Orange Peel Wax, Sasanqua Seed Oil, Soybean Oil, Aloe Vera Leaf Oil, Tea Tree Leaf Oil, Jojoba Esters, Aloe Vera Leaf Extract, Vitamin E Acetate, Vitamin C Palmitate, Vitamin A Palmitate, Hydrogenated Vegetable Oil, Cetyl Esters, Tocopherol, Sorbitan Oleate, Glyceryl Linolenate, Glyceryl Linoleate, Allantoin, Phenoxyethanol, Water.

 

 

 

Honored Contributor
Posts: 13,398
Registered: ‎02-02-2015

Re: WEN Chat - November 2019

Sale on Chaz's Website - 60% off!!!!

 

Screen Shot 2019-11-14 at 2.29.45 PM.png

Screen Shot 2019-11-14 at 2.29.56 PM.png

Honored Contributor
Posts: 13,398
Registered: ‎02-02-2015

Re: WEN Chat - November 2019

Hooray! Got my replacement candle for the Summer Melon Mint! Am really loving it. Started burning it about an hour ago. I didn't expect the scent to be strong enough to enjoy the full melon effect, but it is just perfect! Best of all, this time the glass wasn't broken! ha!

Honored Contributor
Posts: 13,398
Registered: ‎02-02-2015

Re: WEN Chat - November 2019

[ Edited ]

From Chaz Dean Website:

 

Screen Shot 2019-11-25 at 12.26.09 PM.png

Screen Shot 2019-11-25 at 12.26.20 PM.png

Screen Shot 2019-11-25 at 12.30.45 PM.png