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01-22-2020 03:14 PM
Did anyone who purchased a TSV HP Laptop that was sold before Christmas get any tech support information? You would think that would come with the laptop, but mine did not. Three years of tech support is no good if you can't contact someone.
01-22-2020 04:14 PM
@viviantheone Try calling c.s. Maybe they can help.
01-22-2020 07:35 PM
@viviantheone Mine arrived via the Postal Service in a medium sized envelop about 4 weeks after the computer arrived. Inside was a postcard with codes for each of the services.
Don't call customer service BUT INSTEAD EMAIL qvcsocialteam@qvc.com Give them your order number and tell them you didn't receive it. Ask for them to resend it out.
That's what i had to do and had a response from them within 4 hours. From what I have seen in past posts it was very common a lot didn't receive theirs either.
Hope this helps.
01-24-2020 05:20 AM
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