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Regular Contributor
Posts: 193
Registered: ‎08-01-2018

or choose to lose more customers.  That is the bottom line.

Honored Contributor
Posts: 10,554
Registered: ‎11-24-2013

Re: Restore customer service

@comedy clubber Ok, you made 2 posts today about this same thing. How many more? You're running it into the ground.

Honored Contributor
Posts: 55,908
Registered: ‎03-10-2010

Re: Restore customer service


@comedy clubber wrote:

or choose to lose more customers.  That is the bottom line.


@comedy clubber    I doubt it.  You came back, didn't you?

New Mexico☀️Land Of Enchantment
Trusted Contributor
Posts: 1,289
Registered: ‎03-09-2010

Re: Restore customer service

I know that it is frustrating, but there IS customer service.  I haven't been able to get through on the phone, but I have had success two times through email.  I had a problem with two of my plant orders dying and I emailed the QVC social team.  I got a response and solution to my problem within only a few minutes for both issues. The first issue was a few weeks ago and the second one was from yesterday morning.  The response was perfect both times.

 

It was actually easier for me than making a phone call to QVC before this all started.

 

 

Valued Contributor
Posts: 559
Registered: ‎05-19-2014

Re: Restore customer service

I would think CS would be one job that could definetly  be done from home.