Suggestion Box

[SweetSydney]

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@HisElk1 wrote:

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@SweetSydney wrote:

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@HisElk1 wrote:

@SweetSydney, about the others who didn't have problems with their trees - we tested our 4 when we first got them for a day or so and only found that the one was loud.

After giving it more thought, something just "told me" to get them out again and retest them.  Had I not done that, I wouldn't have known until it was time to decorate for Christmas.  Believe me, it wasn't that I "wanted" them to be loud because I think they are beautiful; I just wanted to make sure they worked for many hours not making the loud motor noise.

It may not be us; perhaps all of the others who got them didn't try them, or just plugged them in to see if they work and then turned them off and stored them.  I suspect there could be many others affected by the noise eventually.  Then there are the ones who got perfect ones.

Either way, my lesson is learned after this mess; I hope your silver ones arriving this week work for you.

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@HisElk1
I'm really glad you had the foresight to retest the trees.
If you look at Valerie's Christmas items & scroll down to the trees "As Is" a lot of them have been returned. You can buy more than you can imagine in each color. You just have to add them to your cart 1 at a time. So, I believe a lot of people had problems with the trees and it's not just us.
My "As Is" Silver trees are due to be delivered Thursday.
Like you, it's not like I wanted them to be loud. I really like these trees. I guess that's pretty obvious since we've returned 6 defective trees and I still took a chance and ordered 2 more trees.
Thank you, I'm really hoping against hope that this time I'll get perfect trees. If they're not, I'm finished.

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@SweetSydney, we decided to put 2 trees on the fireplace mantel today and see how bad the motor noise is going to be with our TV turned on.  We spend a lot of time in that room, so today will be a "test" to see how bad the motor noise really is.  They do look very nice on the mantel; my problem is, now since I know how loud they are, I'll be listening for it even more if that makes sense.  I'm really torn about what to do, though if I don't keep them, I do have other decor to put on the mantel.

Please let me know how the silver ones are that are to arrive on Thursday; keeping my fingers crossed for you.

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@HisElk1
I hope the noise won't bother you with the TV on. Did you pay full price for the trees? If you did and the noise is too loud, you could always order 2 "As Is". They're $23.50 each & you have to put them in your cart one at a time.
I will most definitely let you know about the Silver "As Is" trees. The Silver was the color I liked best.
Like you, I have other things I could put on my fireplace mantel but I love the way the trees look.
I found that post I told you about regarding what should Valerie have said to people on Facebook. It's on my Kaleidoscope thread  page 10 & it was written by loriqvc
Check it out.

[Group 5 minus 1]

I asked a ? and no one has chosen to answer it.

[SweetSydney]

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@HisElk1 wrote:

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@SweetSydney wrote:

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@HisElk1 wrote:

@SweetSydney, about the others who didn't have problems with their trees - we tested our 4 when we first got them for a day or so and only found that the one was loud.

After giving it more thought, something just "told me" to get them out again and retest them.  Had I not done that, I wouldn't have known until it was time to decorate for Christmas.  Believe me, it wasn't that I "wanted" them to be loud because I think they are beautiful; I just wanted to make sure they worked for many hours not making the loud motor noise.

It may not be us; perhaps all of the others who got them didn't try them, or just plugged them in to see if they work and then turned them off and stored them.  I suspect there could be many others affected by the noise eventually.  Then there are the ones who got perfect ones.

Either way, my lesson is learned after this mess; I hope your silver ones arriving this week work for you.

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@HisElk1
I'm really glad you had the foresight to retest the trees.
If you look at Valerie's Christmas items & scroll down to the trees "As Is" a lot of them have been returned. You can buy more than you can imagine in each color. You just have to add them to your cart 1 at a time. So, I believe a lot of people had problems with the trees and it's not just us.
My "As Is" Silver trees are due to be delivered Thursday.
Like you, it's not like I wanted them to be loud. I really like these trees. I guess that's pretty obvious since we've returned 6 defective trees and I still took a chance and ordered 2 more trees.
Thank you, I'm really hoping against hope that this time I'll get perfect trees. If they're not, I'm finished.

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@SweetSydney, we decided to put 2 trees on the fireplace mantel today and see how bad the motor noise is going to be with our TV turned on.  We spend a lot of time in that room, so today will be a "test" to see how bad the motor noise really is.  They do look very nice on the mantel; my problem is, now since I know how loud they are, I'll be listening for it even more if that makes sense.  I'm really torn about what to do, though if I don't keep them, I do have other decor to put on the mantel.

Please let me know how the silver ones are that are to arrive on Thursday; keeping my fingers crossed for you.

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@HisElk1
Please let me know if the noise bothers you with the TV on. Yes, it makes sense that you'll be listening even more now. I promise to let you know about the Silver trees. Thank you for keeping your fingers crossed. I agree the trees do look nice on the fireplace mantel.

[SweetSydney]

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@Qladyjan wrote:

Quality Control has clearly gone in several areas.  I've had to return far too many items for poor quality and I'm more than unhappy about wasting so much time as well as the shipping charges.  I've been a QVC shopper for over 20 years and I'm extremley frustrated with many of my purchases. 

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@Qladyjan
Sadly Quality Control is clearly gone in many areas. My husband & I have returned 7 defective items in the past month. I'm fairly new to QVC shopping but if the next two items I ordered are defective I won't shop QVC again.

[SweetSydney]

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@Group 5 minus 1 wrote:

I asked a ? and no one has chosen to answer it.

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@Group 5 minus 1
I'm so sorry. I missed your question. I'll try to answer it now. From what I've read from other posters Quality Control is sporadic, at best.

[SweetSydney]

Re: Improve Quality Control
@HisElk1
The Silver "As Is" trees arrived a day early. The motors are noisy in both trees.
We're going to put them on our fireplace mantel and see if the noise gets worse or if we can live with it. I hope we can live with it because I really do like the Silver trees.
How was the noise of your trees on your fireplace mantel with the TV on yesterday evening?