YES, PLEASE DO!!! ....I LOVE Kersten! Calm, professional, poised, & extremely articulate. And she actually shows the products and all of their details. I don't mind hearing about her family because unlike some other hosts, she only speaks of them in moderation and focuses on the products. I really find her to be smart and well-rounded and a breath of fresh air from all of the crazy, hyper, self-absorbed, hard-sell hosts. ...Re Shawn, I could not agree more. How she ever got and kept her job is beyond me. Why is she in a communications job when she has no ability to communicate? All the cutesy, made-up words and bad grammar is ridiculous, idiotic, & excruciating to listen to. It's like constant nails on a chalkboard. I turn her off. I blame QVC for hiring her and keeping her on with that kind of performance. Today when Saturday Morning Q came on and David said "Shawn is away today so it's just Kersten and I", I was so excited I wanted to do cartwheels!