Add another option on Order Status page.

new nickname 4 · ‎05-21-2018

It would help me if you could add a category called (shipped?) on your Order Status page. I have several older orders that are "preparing your order" (from May 18th), and orders that have been shipped and received later all mixed together. It would help me keep track of my items not shipped yet if you could add a line at the top (like all orders, easy pay etc) for shipped, or maybe even "preparing your order". I just realized today that one of my old items ordered was canceled, probably because of lack of product any longer. Just a wish.

Kachina624 · ‎03-10-2010

@new nickname 4 Check your email preferences. I get an email when an item ships. You can also track your orders and see when they ship as well as where they are and when they'll arrive.

New Mexico☀️Land Of Enchantment

RealtyGal2 · ‎01-05-2017

@new nickname 4 wrote:
It would help me if you could add a category called (shipped?) on your Order Status page. I have several older orders that are "preparing your order" (from May 18th), and orders that have been shipped and received later all mixed together. It would help me keep track of my items not shipped yet if you could add a line at the top (like all orders, easy pay etc) for shipped, or maybe even "preparing your order". I just realized today that one of my old items ordered was canceled, probably because of lack of product any longer. Just a wish.

We do not need another status. We currently have the following statuses: (1) Preparing your order, (2) Back order, (3) Shipped, (4) Waitlist, (5) Canceled. I would like to see the process speeded up so that items are shipped within 48 hours, which should be plenty of time. I don't understand what they are doing for 2 weeks during "Preparing your order". Are they sewing the garment? I agree it is very confusing. I still don't know what "Back order" means. It sounds a lot like "Waitlist", but it seems to be tied to shipping.