Shoes

[Lavenderjunkie]

I've been reading so many threads about ladies returning a lot of the GiLI handbags, and others. I understand returning a handbag that isn't right for you, or one that is damaged, or even choosing among several colors and returning the others. I don't have a problem with any of that. But I can't understand how people think it's ok to condition a handbag or apply a leather protectant, etc. and then return the handbag. It's one thing to use the handbag for a day or two, but it's another thing to treat the leather or use the handbag for a month and then return it.

[faeriemoon]

QVC's return policy is what makes their prices so high on some items.

[brii]

I wouldn't return a handbag that I altered in any way.

I pretty much know right away if I'm keeping something or sending it back.

[Lavenderjunkie]

On 7/3/2014 faeriemoon said: QVC's return policy is what makes their prices so high on some items.

You are right. And it seems if you give people flexibility, some will stretch it to the limit and justify their actions as being ok within the return policy.

[faeriemoon]

On 7/3/2014 brii said:

I wouldn't return a handbag that I altered in any way.

I pretty much know right away if I'm keeping something or sending it back.

Me too. Unless something becomes defective within the 30 days, I usually make an instant decision.

[SFGIANTSGIRL]

I am guilty of unpacking a new bag, when I get it. I need to put it on and see if its a fit but I tend not to keep them for more than a day, if it is not for me. I have sent back very few bags that I kept and wore. I had one Aimee bag that I carried and loved but it just didn't work for me and I had to, after a week, send it back.

I don't think I would every alter/leather treat a bag than send it back. If I get to the point of treating it, it is mine.

Deb

[krissie622]

QVC has a 30 unconditional return policy. As part of their sales pitch they encourage buyers to eat, wear, use whatever for the full 30 days, and if they aren't happy, to send it back for a refund. It doesn't matter what anyone here thinks of it, and it's not our business what someone does with something in those 30 days.

Clearly this works well for QVC's business model, as they make quit a bit, and a much higher percentage of profit than other retailers. Several threads on these boards have linked to documents and data that prove that.

To think that if people did not return purchases as described above that QVC would lower their prices is a stretch.

The point being, the policy exists, it's for everyone to use, if you abuse it they eventually stop selling to you, and spending time criticizing how people use it is pointless, and again, not anyone else's business.

[rdiazMiami]

On 7/3/2014 krissie622 said:

QVC has a 30 unconditional return policy. As part of their sales pitch they encourage buyers to eat, wear, use whatever for the full 30 days, and if they aren't happy, to send it back for a refund. It doesn't matter what anyone here thinks of it, and it's not our business what someone does with something in those 30 days.

Clearly this works well for QVC's business model, as they make quit a bit, and a much higher percentage of profit than other retailers. Several threads on these boards have linked to documents and data that prove that.

To think that if people did not return purchases as described above that QVC would lower their prices is a stretch.

The point being, the policy exists, it's for everyone to use, if you abuse it they eventually stop selling to you, and spending time criticizing how people use it is pointless, and again, not anyone else's business.

Krissie622, just wanted to let you know that I posted a review and picture of my GILI Leather Convertible Backpack last night. She's a keeper.

[chrystaltree]

Actually, it's shouldn't be okay to use a bag for a day or two and then return it because you just changed your mind or you realized you couldn't really afford the bag. Yet people do it. Contrary to what people think, those bags can only be sold as "as is", meaning used bags. Having said that, QVC's return policy not only allows it but encourages shoppers to wear a skirt for a month, wash it three times and then return it. So it is perfectly okay to "rent" QVC merchandise. QVC isn't losing any money on the deal, the cost of returned merchandise has been factored into the price of each item. I've been with QVC for 30 years and I am in no danger of ever receiving "the letter". I have never returned an item just because I changed my mind it, I have never bought something just see what it looks like, I have never bought an item in three different sizes so I can try them all on and keep the one that fits, I have never bought a dress to wear to an occasion and then returned it to QVC, I never got excited and carried away on Fashion Day and shopped till I dropped, knowing full well that I was going to return half of what I bought. I don't do things like that because while it's acceptable to QVC; to me, it's still morally wrong. It just doesn't feel right. I have returned things that didn't fit or were defective. I once returned a jacket because the warm fall "pumpkin" color was actually a bright screaming glow in the dark orange. I buy a lot if stuff, I make at least 2 purchases a week. I probably return 3 or 4 things a year.

[krissie622]

On 7/3/2014 rdiazMiami said:

On 7/3/2014 krissie622 said:

QVC has a 30 unconditional return policy. As part of their sales pitch they encourage buyers to eat, wear, use whatever for the full 30 days, and if they aren't happy, to send it back for a refund. It doesn't matter what anyone here thinks of it, and it's not our business what someone does with something in those 30 days.

Clearly this works well for QVC's business model, as they make quit a bit, and a much higher percentage of profit than other retailers. Several threads on these boards have linked to documents and data that prove that.

To think that if people did not return purchases as described above that QVC would lower their prices is a stretch.

The point being, the policy exists, it's for everyone to use, if you abuse it they eventually stop selling to you, and spending time criticizing how people use it is pointless, and again, not anyone else's business.

Krissie622, just wanted to let you know that I posted a review and picture of my GILI Leather Convertible Backpack last night. She's a keeper.

rdiazMiami, that's so funny, because I looked up your original post yesterday to see if you'd posted a review. So glad you are happy!!