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Regular Contributor
Posts: 163
Registered: ‎05-04-2010

Re: GILI ROMA 2 handle issues

Please note that Lisa R. DID address the issues with the handbags during one of her evening shows, she mentioned that she got some feedback and have made the appropriate changes This was also mentioned in the fashion forum
Contributor
Posts: 25
Registered: ‎07-03-2013

Re: GILI ROMA 2 handle issues

Thank you to Megan Rose & to all the others who have spoken out in an attempt to get the Q's attention on this matter. For every one of us who speaks out, I'm sure there are thousands who are unaware of the forum or aren't comfortable about going public. I'm hoping that if we keep speaking up someone, somewhere, who works for QVC will address this issue. They are still selling the bag & posting photos on Facebook, so even more consumers will unwittingly find themselves in the same predicament as we did. And that's just unethical in my opinion.
Super Contributor
Posts: 312
Registered: ‎03-11-2010

Re: GILI ROMA 2 handle issues

On 1/14/2014 nantucket shore said:

I don't know how it would be resolved, what they are selling are the same lot of bags that were originally manufactured, I would wait for a Roma 3 and then check if the issue has been resolved.

nantucket shore:

Good thinking. Hopefully GILI 3 will be of a good grade of leather.

Occasional Contributor
Posts: 7
Registered: ‎09-02-2013

Re: GILI ROMA 2 handle issues

I am sad I had to return my Gili bag. Lisa is so sweet to address the problem.

Honored Contributor
Posts: 68,160
Registered: ‎03-10-2010

Re: GILI ROMA 2 handle issues

On 1/17/2014 msnicky said: Please note that Lisa R. DID address the issues with the handbags during one of her evening shows, she mentioned that she got some feedback and have made the appropriate changes This was also mentioned in the fashion forum

Wow, I missed that and good for her. They might do well to mention it whenever the bag is presented, at least for the time being, since there are lots of folks still thinking the handle problem hasn't been addressed and corrected.


In my pantry with my cupcakes...
Trusted Contributor
Posts: 1,154
Registered: ‎03-09-2010

Re: GILI ROMA 2 handle issues

On 1/21/2014 stevieb said:
On 1/17/2014 msnicky said: Please note that Lisa R. DID address the issues with the handbags during one of her evening shows, she mentioned that she got some feedback and have made the appropriate changes This was also mentioned in the fashion forum

Wow, I missed that and good for her. They might do well to mention it whenever the bag is presented, at least for the time being, since there are lots of folks still thinking the handle problem hasn't been addressed and corrected.

I think they should recall all the defective bags that they've already sold. Are they still selling any of these bags that haven't been corrected? Was the rest of that inventory removed? I wonder if she addressed these issues?

Member Since 11/20/2008
Respected Contributor
Posts: 2,333
Registered: ‎03-12-2010

Re: GILI ROMA 2 handle issues

On 1/21/2014 tailfeathers said:

I am sad I had to return my Gili bag. Lisa is so sweet to address the problem.

Sweet?? She had better address it--I'd think damage control would be in order. I think it's just good business for her to address it

Honored Contributor
Posts: 68,160
Registered: ‎03-10-2010

Re: GILI ROMA 2 handle issues

On 1/22/2014 Divine said:
On 1/21/2014 stevieb said:
On 1/17/2014 msnicky said: Please note that Lisa R. DID address the issues with the handbags during one of her evening shows, she mentioned that she got some feedback and have made the appropriate changes This was also mentioned in the fashion forum

Wow, I missed that and good for her. They might do well to mention it whenever the bag is presented, at least for the time being, since there are lots of folks still thinking the handle problem hasn't been addressed and corrected.

I think they should recall all the defective bags that they've already sold. Are they still selling any of these bags that haven't been corrected? Was the rest of that inventory removed? I wonder if she addressed these issues?

Obviously, I have no idea. I imagine she addressed only what QVC permitted her to address. At the end of the day they call the shots.


In my pantry with my cupcakes...
Respected Contributor
Posts: 3,567
Registered: ‎03-14-2010

Re: GILI ROMA 2 handle issues

Check out the bad photos of this bag on the fashion forum!
Regular Contributor
Posts: 226
Registered: ‎03-09-2010

Re: GILI ROMA 2 handle issues

She did respond on her Facebook page. Per Customer Service, one of the manufacturers had the issue and they are no longer using them. That being said, how many are still out there ready to be sold? I had to send mine back and I hated it. Hands down my favorite bag. I LOVED it.