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09-23-2025 09:23 AM - edited 09-23-2025 09:25 AM
@geezerette wrote:
No, you are definitely not the only one having problems with FedEx deliveries from Chewy!
After living in the same house for the past 20 years and having no delivery problems from any carrier, suddenly FedEx can't find my house for my latest Chewy order. Chewy is perplexed and has sent out a replacement order after me hassling with FedEx for a week. If there is a problem with that order, I'm done with Chewy. After using them with no problems for many years.
My USPS is fine, great even. UPS is okay, no problems. But FedEx is not. Thankfully Chewy is one of the very few places I order from that uses them. I'm out today looking locally, otherwise I'll be ordering from Amazon instead as much as I hate to.
We used to have great service from UPS, regular drivers that did a wonderful job, but sadly no more. I think it started when they changed CEO's in 2020!!!
09-23-2025 09:24 AM
I also live in SC, and had the same thing happen a couple of times when packages were sent by the Q via USPS. There was a particular location in Marietta, GA where they got stuck for a couple months. Both finally arrived, but only after I'd been refunded, so I had to call CS and get payment reinstated.
I also have a lot of issues with my local PO in general...they are pretty much useless!
For the last several months, though, Q has been sending my orders via UPS and once UPS actually has them (which can take awhile) I get them pretty quickly.
09-23-2025 09:29 AM
In the past few months, FedEx has delivered four packages for us to houses blocks from us, and one a mile from us. And this one they sat in the truck in front of our house for about 10 minutes, drove off, and just some guy NOT a FedEx driver came to the door 2 or 3 hours later with the package.
He said the driver dropped the package off at his dad's house a mile south of us just then and ran. He happened there and brought it over!
They delivered 2 to the house next door--and we all have big brick mailboxes with our house numbers in big squares on the front. We also got three of her packages.
Some drivers are wonderful, some just throw stuff around to get it off the truck.
09-23-2025 09:31 AM
Oh, I used to be able to set my clock by when my UPS deliveries arrived. But as you say, the last few years it's changed. Back when we had the same driver(s) they had said that their whole system had changed. Everything computerized and supposedly streamlined for better efficiency. Instead, it forced them to follow the route the way the computer dictated which was less efficient than letting the drivers do it the way they always had.
I have different drivers all the time now and I never know what time of the day they're coming anymore, but I do at least get the packages. A bit the worse for wear, but that seems to be common now too.😡
09-23-2025 09:37 AM
@CalminHeart wrote:
I'm sorry. Nothing surprises me about Q anymore.
She's talking about the post office delivery not QVC.
I agree with you though about not being surprised about QVC.
09-23-2025 09:54 AM
09-23-2025 10:36 AM
We live on a rural delivery route. The post office gives me fits sometimes. If packages are due to be delivered on a Friday or Sat, they often don't get delivered until Mon or Tues. I think it's just the mail carrier who is working that day.
09-23-2025 10:38 AM
@geezerette wrote:
Oh, I used to be able to set my clock by when my UPS deliveries arrived. But as you say, the last few years it's changed. Back when we had the same driver(s) they had said that their whole system had changed. Everything computerized and supposedly streamlined for better efficiency. Instead, it forced them to follow the route the way the computer dictated which was less efficient than letting the drivers do it the way they always had.
I have different drivers all the time now and I never know what time of the day they're coming anymore, but I do at least get the packages. A bit the worse for wear, but that seems to be common now too.😡
@geezerette
Yep, exact same experience here!!!
09-23-2025 10:51 AM
I've had this happen to me also. It is maddening to see my item almost here, according to tracking, and then all of a sudden it is sent off somewhere else!
I have much better luck with UPS where I live.
09-23-2025 10:58 AM
Sounds so familiar--had something(???) that I ordered from the Q. not sure what--but it took bloody forever just being "processed" and then went to my towns post office--literally a few blocks away from me, I could have picked it up------then it went on a complete tour up north then back to my city, then was off to other places for at least a week. Time from when I bought it--one month--prob sent it back too. THAT--is why I don't buy much anymore!!
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