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Respected Contributor
Posts: 3,217
Registered: ‎03-09-2010

I recently had something happen that never did before. I ordered a top in August. I kept getting the shipping notices from USPS that it was in line for delivery. It seems to have started in CA, coming to SC. After about two weeks, I got the notice that it had arrived in my local post office. Next day, the notice said it had arrived about 2 hours away from me! I chatted with customer service and that color had sold out so they asked if I would like a refund or a different color. Decided to try a different color, which they immediately shipped. After a month of "traveling", I got the original order AND the new order the next day. The original package showed USPS had put two mailing labels on the package. It went across our country and up & down the east coast! I now have two shirts but liked them so much that I'll keep both: AnyBody Cozy Knit Waffle Henley Top, A678656 in both blue and lilac. That shirt has been sightseeing Woman LOL

Honored Contributor
Posts: 13,752
Registered: ‎03-09-2010

 

I'm sorry. Nothing surprises me about Q anymore. 

 

Honored Contributor
Posts: 25,724
Registered: ‎03-16-2010

@CalminHeart wrote:

 

I'm sorry. Nothing surprises me about Q anymore. 

 


It's not just QVC.  I've had problems with several orders and deliveries lately.

 

More the fault of the shipping companies in my cases I believe. 

Esteemed Contributor
Posts: 5,114
Registered: ‎04-28-2010

Re: USPS Delivery

[ Edited ]

Sorry that happened.  I've had packages take a tour of the US, both with the post office and UPS.  The label appeared correct, so not sure how it happens.  Not often, but it does happen.  I ordered something Friday night late, and it's out for delivery today.  Yay! 

Honored Contributor
Posts: 16,466
Registered: ‎02-27-2012

@CalminHeart wrote:

 

I'm sorry. Nothing surprises me about Q anymore. 

 


 

@CalminHeart 

 

Has nothing to do w/ Q

 

USPS was the problem.  Blaming the wrong company!

Honored Contributor
Posts: 13,752
Registered: ‎03-09-2010

@RespectLife wrote:

@CalminHeart wrote:

 

I'm sorry. Nothing surprises me about Q anymore. 

 


 

@CalminHeart 

 

Has nothing to do w/ Q

 

USPS was the problem.  Blaming the wrong company!


 

I'd say 2 labels was the problem. 

Esteemed Contributor
Posts: 5,670
Registered: ‎01-25-2023

What a trip that top has had! We've had several items go on tours on the way to us!  I do a lot of shipping and ordering....the shipping and handling is awful at this point, I feel badly for the companies that are doing the selling and relying on USPS and UPS. I had a medicine delivery-injectibles that require refrigeration-UPS left it beside the mailbox on the roadway in the grass, on an 80 degree day. It was an alternate driver, our regular delivery person would have known better. 

Lynn-Critter Lover!
(especially cats!)
Honored Contributor
Posts: 36,601
Registered: ‎03-20-2010

Re: USPS Delivery

[ Edited ]

Sometimes its USPS messing up, we have a lot of problems with them where I live in Texas....They even caught a group of Mail Carriers stealing mail/packages here!!!

 

Other times in some parts of the country UPS hands off their deliveries to USPS in a program called MAIL INNOVATIONS, and from there you get delays

 

Even EBay vendors are using Amazon just to deliver their merchandise!!!

 

And Fed Ex is absolutely TERRIBLE! Just one example I had auto delivery with Chewy which provides excellent customer service for pet supplies, I wasnt getting my deliveries or they'd deliver them to the wrong address. A Chewy Manager even called Fed Ex to try to straighten things out, it worked twice, but then Fed Rx returned to back their old ways so I had to cancel with Chewy and go with Instacart and Pets Mart and just place a monthly order thru them....and Chewy's was cheaper true. The Manager at Chewy's told me Chewey was thinking of getting their own trucks, which leads me to believe I'm not the only one having problem with Fed Ex deliveries.....

 

Delivery Service is a big problem....but you go on UPS's 

Facebook Page and drivers complain about too much "down time" so its not liked its the Holiday Season and they are overwhelmed, its more liked they rush and make mistakes and dont deliver things right, or like they did to one neighbor, they delivered all the packages for our Condo Complex to her, and she spent her time playing UPS and delivering the packages where they belonged...SMH!!!

Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”
Honored Contributor
Posts: 25,724
Registered: ‎03-16-2010

@Spurt 

 

No, you are definitely not the only one having problems with FedEx deliveries from Chewy!

 

After living in the same house for the past 20 years and having no delivery problems from any carrier, suddenly FedEx can't find my house for my latest Chewy order.  Chewy is perplexed and has sent out a replacement order after me hassling with FedEx for a week.  If there is a problem with that order, I'm done with Chewy.  After using them with no problems for many years.  

My USPS is fine, great even.  UPS is okay, no problems.  But FedEx is not.  Thankfully Chewy is one of the very few places I order from that uses them.  I'm out today looking locally, otherwise I'll be ordering from Amazon instead as much as I hate to.

Respected Contributor
Posts: 3,217
Registered: ‎03-09-2010

It was definitely a USPS issue. The other label showed someone entirely different than QVC as the sender. Guessing someone at the post office inadvertently put on an incorrect label on back of the package. Not slamming QVC at all.