Q Talk

[bethelbabe]

Is QVC shipping anything to anybody??  I have multiple orders from 10 days ago that are in process.  What???

[IdahoGram]

So do I!!!  When I contacted QVC via Chat line, I was told I would be notified when the order ships.  Gee, that tells me alot...NOT!  

[rms1954]

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@bethelbabe wrote:

Is QVC shipping anything to anybody??  I have multiple orders from 10 days ago that are in process.  What???

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Yup.  It just takes time ... if you don't have that, then best thing is to cease ordering.

[HelpeeSelfee]

Same here!!!  I paid for express shipping, $13 per order, to be sure a gift arrived on time.  Email says it shipped but when I track the order in QVC.COM, a msg comes back saying something went wrong.  I called CustSupp AND online chat, no answer was provided.

Express shipping at @$13 per order and I'm still waiting 7 days later

[Kachina624]

Slow shipping is often due to unforeseen delays in shipping/manufacturing.  Its being experienced by all retailers but due to the manner in which QVC operates, its more noticable.  Both Wal-Mart and Target blamed it on business losses.

[millieshops]

@bethelbabe    The shipping problems seem to be quite random.  I wouldn't know they're having any problems if I didn't read the Forums because my orders all arrive just as they have for years.

[shoechic]

I have an order that is still in process since 5/13 and another since 5/30.

In both cases, I ordered before they were presented & since being presented, both have tons of reviews and are both now sold out.

[colleena]

@bethelbabe  There is a comment from I think yesterday where someone did not receive her order as scheduled so she contacted customer service & asked for consideration and I think she said she received a $5 credit plus credit for shipping/handling so I would give that a try.  

[shoechic]

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@colleena wrote:

@bethelbabe  There is a comment from I think yesterday where someone did not receive her order as scheduled so she contacted customer service & asked for consideration and I think she said she received a $5 credit plus credit for shipping/handling so I would give that a try.  

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Well that poster wasn't clear, but surely hers was "out for delivery" & then wasn't delivered. I mean surely they are not giving out credits on the very same day as the "estimated" day of delivery. But who knows.

I contacted the social team about mine from the 30th on Friday. They still have not replied.

[colleena]

@shoechic I hope you are compensated as this is not right.  

I read the comment from yesterday & I can't find the darn thing now that it was not so much the shipping carrier as the Q's order processing error - but like I said maybe I totally mis-understood.