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Super Contributor
Posts: 366
Registered: ‎05-11-2021

QVC/HSN app on Roku -buffering

Is anyone else experiencing this issue?  This has been a constant for the past few days.  I tried all of the usual options of deleting, reloading of the app. etc.  This is the only app. I have difficulty with on my Roku. 

Honored Contributor
Posts: 25,413
Registered: ‎03-13-2010

Re: QVC/HSN app on Roku -buffering

I just had a brief cable outage.    I reset my modem.

♥Surface of the Sun♥
Contributor
Posts: 58
Registered: ‎03-12-2015

Re: QVC/HSN app on Roku -buffering

I have had this issue with all the QVC stations for quite some time. HSN has been fine so far. I have the buffering issue or a message that I am not connected to the internet. I have had no problem with any other stations. Very annoying and I end up just turning QVC off almost everyday because once this buffering issue starts it makes it impossible to watch.

Honored Contributor
Posts: 16,835
Registered: ‎10-09-2012

Re: QVC/HSN app on Roku -buffering

@Suneshine  That can be so frustrating.  I'm not having any problems.  

 

Do you have a Roku stick?  If so, have you tried disconnecting the stick from your TV, wait a minute, and reconnect?

 

That's all I can think of that you haven't already tried.

 

Good luck.

Honored Contributor
Posts: 22,583
Registered: ‎07-26-2014

Re: QVC/HSN app on Roku -buffering


@Suneshine wrote:

 This is the only app. I have difficulty with on my Roku. 


@Suneshine  Buffering is usually a "slow internet" issue. But, since your issue is w/only 1 app, try the following if Caaareful Shopper's  excellent suggestion does not work.......

 

Go into your smart TV & Roku settings. (If Roku on a dumb tv just go into its settings) 

 

Delete/clean the apps cache.  

If you delete the apps data, you will need to "sign-in" again.

 

Restart your TV after doing the above.

 

ThankYou-smiley.giffor providing your troubleshooting efforts.  This will prevent the helpers from repeating troubleshooting suggestions you may have already tried.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
Posts: 10,323
Registered: ‎02-06-2022

Re: QVC/HSN app on Roku -buffering



I’ve had this buffering happen to me before and my husband uses the remote to fix it.

I know he doesn’t get up and unplug the tv or Roku. I’ll have to ask him what he does and get back to you.


“A dog is the only thing on earth that loves you more than he loves himself”
Respected Contributor
Posts: 2,062
Registered: ‎03-09-2010

Re: QVC/HSN app on Roku -buffering


@RescueLover wrote:


I’ve had this buffering happen to me before and my husband uses the remote to fix it.

I know he doesn’t get up and unplug the tv or Roku. I’ll have to ask him what he does and get back to you.



@RescueLover 

 

I'm sure he just goes to "system restart" which is what I do.  It's the same as doing things like unplugging etc.