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Super Contributor
Posts: 366
Registered: ‎05-11-2021

QVC/HSN app on Roku -buffering

Is anyone else experiencing this issue?  This has been a constant for the past few days.  I tried all of the usual options of deleting, reloading of the app. etc.  This is the only app. I have difficulty with on my Roku. 

Honored Contributor
Posts: 24,770
Registered: ‎03-13-2010

Re: QVC/HSN app on Roku -buffering

I just had a brief cable outage.    I reset my modem.

♥Surface of the Sun♥
Contributor
Posts: 57
Registered: ‎03-12-2015

Re: QVC/HSN app on Roku -buffering

I have had this issue with all the QVC stations for quite some time. HSN has been fine so far. I have the buffering issue or a message that I am not connected to the internet. I have had no problem with any other stations. Very annoying and I end up just turning QVC off almost everyday because once this buffering issue starts it makes it impossible to watch.

Honored Contributor
Posts: 16,334
Registered: ‎10-09-2012

Re: QVC/HSN app on Roku -buffering

@Suneshine  That can be so frustrating.  I'm not having any problems.  

 

Do you have a Roku stick?  If so, have you tried disconnecting the stick from your TV, wait a minute, and reconnect?

 

That's all I can think of that you haven't already tried.

 

Good luck.

Honored Contributor
Posts: 21,935
Registered: ‎07-26-2014

Re: QVC/HSN app on Roku -buffering


@Suneshine wrote:

 This is the only app. I have difficulty with on my Roku. 


@Suneshine  Buffering is usually a "slow internet" issue. But, since your issue is w/only 1 app, try the following if Caaareful Shopper's  excellent suggestion does not work.......

 

Go into your smart TV & Roku settings. (If Roku on a dumb tv just go into its settings) 

 

Delete/clean the apps cache.  

If you delete the apps data, you will need to "sign-in" again.

 

Restart your TV after doing the above.

 

ThankYou-smiley.giffor providing your troubleshooting efforts.  This will prevent the helpers from repeating troubleshooting suggestions you may have already tried.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
Posts: 8,393
Registered: ‎02-06-2022

Re: QVC/HSN app on Roku -buffering



I’ve had this buffering happen to me before and my husband uses the remote to fix it.

I know he doesn’t get up and unplug the tv or Roku. I’ll have to ask him what he does and get back to you.


Trusted Contributor
Posts: 1,932
Registered: ‎03-09-2010

Re: QVC/HSN app on Roku -buffering


@RescueLover wrote:


I’ve had this buffering happen to me before and my husband uses the remote to fix it.

I know he doesn’t get up and unplug the tv or Roku. I’ll have to ask him what he does and get back to you.



@RescueLover 

 

I'm sure he just goes to "system restart" which is what I do.  It's the same as doing things like unplugging etc.