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01-20-2016 03:17 PM
Came home to check out what was on Valerie's show and no sound on the videos. Checked out several other items and the same thing.
I am getting sound on other sites, so anyone else having this problem with the audio on Q videos?
01-20-2016 03:41 PM
I just had audio and video on this....
12" Inspirational Glitter Angel with Timer by Valerie
Check whatever device you are using, and ensure your sound is turned on.
01-20-2016 03:46 PM - edited 01-20-2016 03:47 PM
Hi @Mominohio, I checked those videos and we are not getting sound either on some of them. I have sent a request to our IT Department for them to take a look. Thank you for bringing this to our attention
01-20-2016 04:29 PM
@Alice-QVC wrote:Hi @Mominohio, I checked those videos and we are not getting sound either on some of them. I have sent a request to our IT Department for them to take a look. Thank you for bringing this to our attention
Thank you so much! @Alice-QVC
01-20-2016 11:22 PM
There's many of them that don't play sound.
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