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Honored Contributor
Posts: 20,019
Registered: ‎08-08-2010

No sound on the online Q videos

Came home to check out what was on Valerie's show and no sound on the videos. Checked out several other items and the same thing.

 

I am getting sound on other sites, so anyone else having this problem with the audio on Q videos?

Respected Contributor
Posts: 2,579
Registered: ‎03-09-2010

Re: No sound on the online Q videos

I just had audio and video on this....

 

H203233

12" Inspirational Glitter Angel with Timer by Valerie

 

Check whatever device you are using, and ensure your sound is turned on.

 

QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Re: No sound on the online Q videos

[ Edited ]

Hi @Mominohio, I checked those videos and we are not getting sound either on some of them. I have sent a request to our IT Department for them to take a look. Thank you for bringing this to our attention

Honored Contributor
Posts: 20,019
Registered: ‎08-08-2010

Re: No sound on the online Q videos


@Alice-QVC wrote:

Hi @Mominohio, I checked those videos and we are not getting sound either on some of them. I have sent a request to our IT Department for them to take a look. Thank you for bringing this to our attention


Thank you so much! @Alice-QVC

Respected Contributor
Posts: 2,905
Registered: ‎06-23-2014

Re: No sound on the online Q videos

There's many of them that don't play sound.