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10-17-2019 02:30 PM
Apologizing is fine, but just fix the dam* problems. How can a huge, multi-million dollar business have so many issues/
problems??? If it is not one thing, it is another...technical, returns, packaging, shipping, back orders etc. QVC definitely has more issues than any other retail stores where I purchase products, including online and brick-mortar!!
10-17-2019 05:31 PM
I think the point is that the apologies have been on the site for such a long time, they are no longer meaningful. It seems like months.
Does anyone know how long these messages have been here?
10-17-2019 05:41 PM
How about this from QVC customers: "QVC, you are a hot mess. We are no longer shopping here!!" Oh, by the way, we are SORRY.
10-18-2019 05:22 PM
I totally agree @GingerPeach -- That shipping delay message has been up forever (it seems). Like you, I was trying to figure out how long it's been up, but I don't know. It's been a long while, at least since the beginning of summer?
They should take that message down, and opt to send a form letter with packages, or include a message with each order confirmation email.
10-18-2019 06:01 PM
How about QVC actually fixing some of these problems? Then constant apologies would not be necessary.
10-18-2019 06:55 PM
saying sorry from qvc is cheap, they are sorry for everything because they don't fix anything, so they think saying sorry will soothe things over. Boy are they wrong
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