Q Talk

[corita]

        Apologizing is fine, but just fix the dam* problems.  How can a huge, multi-million dollar business have so many issues/

problems???   If it is not one thing, it is another...technical, returns, packaging, shipping, back orders etc.   QVC definitely has more issues than any other retail stores where I purchase products, including online and brick-mortar!! 

[GingerPeach]

I think the point is that the apologies have been on the site for such a long time, they are no longer meaningful.  It seems like months.  

Does anyone know how long these messages have been here?

[maximillian]

How about this from QVC customers:  "QVC, you are a hot mess.  We are no longer shopping here!!"  Oh, by the way, we are SORRY.

[Beauty Maven]

I totally agree @GingerPeach -- That shipping delay message has been up forever (it seems). Like you, I was trying to figure out how long it's been up, but I don't know.  It's been a long while, at least since the beginning of summer?  

They should take that message down, and opt to send a form letter with packages, or include a message with each order confirmation email.  

[Montana]

How about QVC actually fixing some of these problems?  Then constant apologies would not be necessary.

[tropics21]

saying sorry from qvc is cheap, they are sorry for everything because they don't fix anything, so they think saying sorry will soothe things over. Boy are they wrong