Q Talk

[Reever]

Constructive critiscm by customers is normal. Ive sent letters and spoke to the store manager at my local Kohls and Macys about incompetent employees. Anyone in a sales position deals with the public and needs to accept that when they take the job, whether on TV , at a cash register or on the sales floor of a brick and mortar store. Sadly over the years customer service has spiralled down hill. Each year it gets worse and worse.  How many employees have I spotted texting on the job ?  Ive lost count.

[mom2four0418]

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@Reever wrote:

Constructive critiscm by customers is normal. Ive sent letters and spoke to the store manager at my local Kohls and Macys about incompetent employees. Anyone in a sales position deals with the public and needs to accept that when they take the job, whether on TV , at a cash register or on the sales floor of a brick and mortar store. Sadly over the years customer service has spiralled down hill. Each year it gets worse and worse.  How many employees have I spotted texting on the job ?  Ive lost count.

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Do you turn them in?

[suzyQ3]

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@mom2four0418 wrote:

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@Reever wrote:

Constructive critiscm by customers is normal. Ive sent letters and spoke to the store manager at my local Kohls and Macys about incompetent employees. Anyone in a sales position deals with the public and needs to accept that when they take the job, whether on TV , at a cash register or on the sales floor of a brick and mortar store. Sadly over the years customer service has spiralled down hill. Each year it gets worse and worse.  How many employees have I spotted texting on the job ?  Ive lost count.

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Do you turn them in?

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@mom2four0418, I know. I cringed when I read "Ive sent letters and spoke to the store manager at my local Kohls and Macys about incompetent employees.

[NickNack]

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@Reever wrote:

Constructive critiscm by customers is normal. Ive sent letters and spoke to the store manager at my local Kohls and Macys about incompetent employees. Anyone in a sales position deals with the public and needs to accept that when they take the job, whether on TV , at a cash register or on the sales floor of a brick and mortar store. Sadly over the years customer service has spiralled down hill. Each year it gets worse and worse.  How many employees have I spotted texting on the job ?  Ive lost count.

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I'm not surprised that this poster does this.  I would never turn someone in.  Working retail is a hard job for very little pay.

[suzyQ3]

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@NickNack wrote:

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@Reever wrote:

Constructive critiscm by customers is normal. Ive sent letters and spoke to the store manager at my local Kohls and Macys about incompetent employees. Anyone in a sales position deals with the public and needs to accept that when they take the job, whether on TV , at a cash register or on the sales floor of a brick and mortar store. Sadly over the years customer service has spiralled down hill. Each year it gets worse and worse.  How many employees have I spotted texting on the job ?  Ive lost count.

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I'm not surprised that this poster does this.  I would never turn someone in.  Working retail is a hard job for very little pay.

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@NickNack, if an employer did something totally inappropriate or made a huge mistake due to negligence, I could understand talking to a manager. I would not jeopardize anyone's job unless it was something major.

But the above post sounds like a crank who consistently criticizes employees to their supervisors without caring about the consequences.

[Imaoldhippie]

I can just see the store employees rolling their eyes and saying here she comes, whos turn is it to wait on her?

[JasoninBoston]

So the unkind to host thread was closed due to unkind remarks about a host!

It just doesn't seem like some poeple get it!

I find it sad really.......

[Beth-QVC]

This thread is now closed for commenting...