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Esteemed Contributor
Posts: 7,550
Registered: ‎03-05-2011

I GOT A HOLD OF RUSSELL STOVER

I filed a complaint and they are closed today, but she took all my information and they will get back to me.   THe girl said she got no complaints from anyone else.  I told her about all the complaints here on the boards and she seemed concerned.  I should hear somethingby Monday.   I will post as soon as I do.

Frequent Contributor
Posts: 126
Registered: ‎04-30-2010

Re: I GOT A HOLD OF RUSSELL STOVER

I also sent a message on their website on thanksgiving day, but I haven't heard anything myself, I figured I wouldn't hear anything before Monday, please keep us posted and thanks for the info!

Esteemed Contributor
Posts: 7,550
Registered: ‎03-05-2011

Re: I GOT A HOLD OF RUSSELL STOVER


@gogirlfriend wrote:

I also sent a message on their website on thanksgiving day, but I haven't heard anything myself, I figured I wouldn't hear anything before Monday, please keep us posted and thanks for the info!


@gogirlfriend   If you want to talk to someone to file a complaint call 1-800-777-4028.  She can take down your information.   

Frequent Contributor
Posts: 126
Registered: ‎04-30-2010

Re: I GOT A HOLD OF RUSSELL STOVER

Thanks, I will do that!

Respected Contributor
Posts: 3,193
Registered: ‎05-02-2017

Re: I GOT A HOLD OF RUSSELL STOVER

 

 

QVC has sent emails to say the shipments will be delayed.

Frequent Contributor
Posts: 126
Registered: ‎04-30-2010

Re: I GOT A HOLD OF RUSSELL STOVER

I never got any emails and I have 3 different Russell Stover  items that were  to be shipped on the 9th.

Trusted Contributor
Posts: 1,414
Registered: ‎07-25-2010

Re: I GOT A HOLD OF RUSSELL STOVER

I will go to my Walgreens who usually has Russell Stover on sale this time of year.  They have buy one get one free and I do not have to pay S& H nor wait for delivery.  Easy. QVC is too dicey on its delivery.  

Esteemed Contributor
Posts: 7,550
Registered: ‎03-05-2011

Re: I GOT A HOLD OF RUSSELL STOVER


@FancyPhillyshopper wrote:

 

 

QVC has sent emails to say the shipments will be delayed.


@FancyPhillyshopper    I never got any email saying that. 

Esteemed Contributor
Posts: 7,550
Registered: ‎03-05-2011

Re: I GOT A HOLD OF RUSSELL STOVER


@gogirlfriend wrote:

I never got any emails and I have 3 different Russell Stover  items that were  to be shipped on the 9th.


@gogirlfriend   I didn't get any either.  I have a lot on order

New Contributor
Posts: 2
Registered: ‎06-27-2011

Re: I GOT A HOLD OF RUSSELL STOVER

No clue on when the TSV character tins will ship. I've called QVC multiple times and get different answers to shipping status. I got a call today from QVC for a shipment update on a Russell Stover Advent calendar which I didn't even order.

It's November 30th and I had chosen the November 9th ship date for the character tins and chocolate (3 sets); still not shipped....so much for getting these so I could do early mailing to various people for holiday gifts.