Reply
Honored Contributor
Posts: 78,345
Registered: ‎03-10-2010

Re: I GOT A HOLD OF RUSSELL STOVER

@BalletBabe.  If the candy comes too late, don't refuse it.  Call QVC and tell CS the order was unsatisfactory.  They'll credit your account.  They don't want food returned.

New Mexico☀️Land Of Enchantment
Esteemed Contributor
Posts: 7,551
Registered: ‎03-05-2011

Re: I GOT A HOLD OF RUSSELL STOVER


@Kachina624 wrote:

@BalletBabe.  If the candy comes too late, don't refuse it.  Call QVC and tell CS the order was unsatisfactory.  They'll credit your account.  They don't want food returned.


@Kachina624   Yes, I plan on it.  I actually tried to cancel this order 3 times and have the emails and I was told they would credit me.  I would have considered keeping it, but if it isnt here tomorrow I don't want it. I cancelled it once and instead of canceling it , they pushed the delivery date to Nov. 30th and Mods could not cancel either.  So frustrating!

Esteemed Contributor
Posts: 7,551
Registered: ‎03-05-2011

Re: I GOT A HOLD OF RUSSELL STOVER

[ Edited ]

@Kachina624 wrote:

@BalletBabe.  If the candy comes too late, don't refuse it.  Call QVC and tell CS the order was unsatisfactory.  They'll credit your account.  They don't want food returned.



@Kachina624 wrote:

@BalletBabe.  If the candy comes too late, don't refuse it.  Call QVC and tell CS the order was unsatisfactory.  They'll credit your account.  They don't want food returned.


@Kachina624   Well here we are it is Wednesday.  The order has never been picked up even. I am done.  They pulled the money for the 3rd time two days ago and I asked for a refund.  Really poor service and Russell Stover never returned my call.  

Contributor
Posts: 64
Registered: ‎03-10-2010

Re: I GOT A HOLD OF RUSSELL STOVER

My Advent Calendar never showed that it was picked up either but it was delivered today!

Honored Contributor
Posts: 16,798
Registered: ‎05-18-2017

Re: I GOT A HOLD OF RUSSELL STOVER

Did it ever show up later in the day @BalletBabe ?

Esteemed Contributor
Posts: 7,551
Registered: ‎03-05-2011

Re: I GOT A HOLD OF RUSSELL STOVER


@San Antonio Gal wrote:

Did it ever show up later in the day @BalletBabe ?


@San Antonio Gal   Nope, It don't look like it was ever picked up.  Unreal!!!  

Esteemed Contributor
Posts: 7,551
Registered: ‎03-05-2011

Re: I GOT A HOLD OF RUSSELL STOVER

[ Edited ]

@jeepgrl wrote:

My Advent Calendar never showed that it was picked up either but it was delivered today!


@jeepgrl   I think it is disgraceful to do that to people.  At least let us know why?   Watch your account because they pulled my money out for the third time and I had QVC put it back.   

Esteemed Contributor
Posts: 5,051
Registered: ‎09-04-2010

Re: I GOT A HOLD OF RUSSELL STOVER

they make it not that far from where I live. Do you want me to march down there and tell them to get busy!!! lol

They used to have many outlet stores here and I have been buying it since the 70s.

 

I bought some candy a couple of weeks ago online from RS and had it delivered. It was shipped fast. Yes I did pay for shipping but I had good coupons that made up for the difference.

 

 

 

Esteemed Contributor
Posts: 7,551
Registered: ‎03-05-2011

Re: I GOT A HOLD OF RUSSELL STOVER


@luvmyteddy4 wrote:

they make it not that far from where I live. Do you want me to march down there and tell them to get busy!!! lol

They used to have many outlet stores here and I have been buying it since the 70s.

 

I bought some candy a couple of weeks ago online from RS and had it delivered. It was shipped fast. Yes I did pay for shipping but I had good coupons that made up for the difference.

 

 

 


@luvmyteddy4   What scares me is I have a 100.00 order that is supposed to ship on the 7th.  I am tempted to cancel it but I want it.    LOL  Just hard if you don't  know your going to get it?  Yes go there and tell them to get with the program!   

 

Contributor
Posts: 64
Registered: ‎03-10-2010

Re: I GOT A HOLD OF RUSSELL STOVER

[ Edited ]

@BalletBabe Thanks, I checked my account and only paid once....This was for a 12 year old, I wish it wasn't late at all but I'm glad she received it on Day 2 instead of Day 10.