Q Talk

[Bettyanne]

I am so used to it taking forever to get a refund...i was so pleasantly suprised to 

get an ematil that my refund is being processed

I just sent my purchase back on Monday!!!

Maybe things are getting  better?

[Effie54]

My refunds are so slow, it takes MONTHS IIf I do t call customer service for a refund.

[sunshine45]

use the QVC EASY RETURNS process.

refunds in under a week......even BEFORE QVC receives your item back.

What is the QVC Easy Returns Program?

We want to make your return service experience the best it can be. That means, getting you your refund faster, exchanging your item quicker, and simply making things easier for you. The Easy Returns program delivers you a fast and easy way to return and exchange your QVC purchase.

Step-by-step guide for Easy Returns:

1. Send an email to QVCEasyReturns@qvc.com with subject line: QVC Return.

2. Include in your email: The order number(s), item number(s), item description(s), price (each), and the quantity you are returning. The original shipping fees are deducted along with the cost of the Q Return Label. If your return is due to a QVC error, item defect(s), or request for exchange/replacement, there's no charge to you for using the Q Return Label.

3. Tell us if you would like to receive an exchange or refund. Return your package back to QVC using the Q Return Label with selected carrier of your choice.

[Chi-town girl]

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@sunshine45 wrote:

use the QVC EASY RETURNS process.

refunds in under a week......even BEFORE QVC receives your item back.

What is the QVC Easy Returns Program?

We want to make your return service experience the best it can be. That means, getting you your refund faster, exchanging your item quicker, and simply making things easier for you. The Easy Returns program delivers you a fast and easy way to return and exchange your QVC purchase.

Step-by-step guide for Easy Returns:

1. Send an email to QVCEasyReturns@qvc.com with subject line: QVC Return.

2. Include in your email: The order number(s), item number(s), item description(s), price (each), and the quantity you are returning. The original shipping fees are deducted along with the cost of the Q Return Label. If your return is due to a QVC error, item defect(s), or request for exchange/replacement, there's no charge to you for using the Q Return Label.

3. Tell us if you would like to receive an exchange or refund. Return your package back to QVC using the Q Return Label with selected carrier of your choice.

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I use the Easy Returns service and it's been AWESOME! Grateful that Q set this up - refunds are issued before I even send the items back

[geezerette]

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@Bettyanne wrote:

I am so used to it taking forever to get a refund...i was so pleasantly suprised to 

get an ematil that my refund is being processed

I just sent my purchase back on Monday!!!

Maybe things are getting  better?

---

The exact same thing happened to me.  I returned as usual just by using the Q return label and dropping at the post office.  I did not use the Easy Return option.

Mailed Monday, got credited yesterday (Thursday).  I didn't quite believe it so I checked my order status just to make sure it was legitimate!😆

👍

[Tupe]

The same happened to me.  Brought my package to the post office on Monday. Recieved the email today.  

[FranandZoe]

Yes it's getting better - hope it continues.

I did a post yesterday - got a refund yesterday on a package I mailed Tuesday.

Amazing and delightful!

[RespectLife]

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@Effie54 wrote:

My refunds are so slow, it takes MONTHS IIf I do t call customer service for a refund.

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@Effie54 

PLEASE!

QVC started the EZ return system MONTHS ago!

You send an email w/ your info....return?  exchange?

You get CREDIT within a couple days!

It does NOT have to take months any more like it used to.

USE the EZ returns.

qvceasyreturns@qvc.com

[Effie54]

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@RespectLife wrote:

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@Effie54 wrote:

My refunds are so slow, it takes MONTHS IIf I do t call customer service for a refund.

---

@Effie54 

PLEASE!

QVC started the EZ return system MONTHS ago!

You send an email w/ your info....return?  exchange?

You get CREDIT within a couple days!

It does NOT have to take months any more like it used to.

USE the EZ returns.

qvceasyreturns@qvc.com

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I tried EZ Returns...it takes a while. I'll do it my way, you do it your way. Ok?

[febe1]

I used EZ Returns the first week of August. Nothing..... I don't go investigating. I know one day it will come through, and it will come as a surprise to me.