Q Talk

[Sis3]

So I decided to cancel an item I ordered maybe 1-1/2 hours ago and it says I cannot do it. What is the time limit to cancel an item?

[Love my grandkids]

@Sis3  You likely haven't seen the many discussions about this   Years ago you could cancel even 2 hours after ordering. In the recent past from what I've seen posted here the window is literally minutes, less than an hour, is my understanding.

[geezerette]

There's no timeline or rhyme or reason.  Some items you can't cancel at all, some have a short window (minutes to a few hours), and others (usually those shipped from a vendor) can sometimes have a longer cancellation window.  

And sometimes it says you can cancel, but it doesn't really cancel the order.  There is no way of knowing which items fall into which categories.

Except for waitlist and advanced orders, of course.  Those can be cancelled until they go into the shipping process.

[Kachina624]

@Sis3.  There is no stated time limit but you'd better be sure you want something when you "place order" because it becomes set in stone very fast.  You usually have an hour or so but not always.

[luvmybeetle]

But, I've been waiting since 9/6 for a Think/Royln bag to be shipped.  I can't cancel that unless the Q Social Team allows it.  Go figure.

[Sooner]

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@luvmybeetle wrote:

But, I've been waiting since 9/6 for a Think/Royln bag to be shipped.  I can't cancel that unless the Q Social Team allows it.  Go figure.

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@luvmybeetle That's the major reason I hardly ever buy  from QVC now.  They don't ship the product and keep your money.  I don't know any other retailer who does that. 

[Kachina624]

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@Sooner wrote:

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@luvmybeetle wrote:

But, I've been waiting since 9/6 for a Think/Royln bag to be shipped.  I can't cancel that unless the Q Social Team allows it.  Go figure.

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@luvmybeetle That's the major reason I hardly ever buy  from QVC now.  They don't ship the product and keep your money.  I don't know any other retailer who does that. 

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@Sooner.  I don't have that problem at all.   I order mostly clothes and in the past year, don't think I've waited longer than 3 days for an item to ship.   I couldn't ask for faster shipping.  There are a few laggard shippers who ship their own merchandise.

[Sooner]

@Kachina624 I don't order clothes any more from QVC because they don't fit.  I'm short and the old style elastic waist pants are huge now and crummy material.  

But when I do buy and it isn't shipped and I can't cancel, I think I'll buy elsewhere.  I just can't count on them any more.  I can't depend on the quality, the fit or the shipping.  

[Kachina624]

@Sooner.  I'm short too, always read garment measurements and have no problem with fit.  I especially like QVC's  lines of jeans which I've found to be excellent quality.

[Tori3569]

Based on my own experience, it seems that one can cancel items from the QVC warehouses more easily than things from the vendor.