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Respected Contributor
Posts: 3,107
Registered: ‎06-06-2012

@Caaareful Shopper I just did a test and you are definitely correct. It does NOT say no returns or exchanges until you get ready to check out. However, when you add the item to your cart a box pops up saying this may be a return, exchange, etc., but that the item still qualifies for Q's 30 day return policy. Very confusing. I think the MODS should clarify this. 

 

 

Honored Contributor
Posts: 10,366
Registered: ‎02-07-2011

I have never/don't expect to ever purchase an "as is" item.  I see shoes in this category and I think "ugh."  Unless it was a huge markdown--75% or more--it's an easy pass for me.

 

 

Honored Contributor
Posts: 9,847
Registered: ‎06-06-2019

Lots of stores doing that.  I bought some items at our local Eastern Mt Stores and there were some clearance and some 20% or 30% off.  Needed to return for a different size but they didn't have the same color.  It was the same item just a different color and they would not do it.

Respected Contributor
Posts: 3,107
Registered: ‎06-06-2012

QVC needs to clarify because it still says the item can be returned within 30 days when you add the item to the cart, but when you check out it says all sales are final. Which is it QVC?

Contributor
Posts: 34
Registered: ‎03-10-2010
When you put an as is item in your cart the Final Sale message appears
Contributor
Posts: 34
Registered: ‎03-10-2010
 
Honored Contributor
Posts: 13,936
Registered: ‎03-19-2010

I bought both a ratcheting tool set and an electric rotary cutter that was in my wish list and probably on Clearance on the last Free Shipping event.  They had both been there for awhile.  At final checkout I did get that message that one of them was NOT ELGIBLE FOR RETURN.  I'm not sure which item it was.  It's not on my receipt.  Neither item was an As-Is item.  

Esteemed Contributor
Posts: 6,835
Registered: ‎11-06-2011

During the free shipping event on 6/8, I bought four sets of "As Is" Valerie Parr Hill hurricanes and saw no messages of any kind about "no returns" during checkout. Only two of the boxes had the traditional invoice in the plastic window on the outside, but both of them are standard invoices with a detachable return slip and no mention that returns are not allowed.

Contributor
Posts: 34
Registered: ‎03-10-2010
Seems to have started with todays purchases.
Honored Contributor
Posts: 75,485
Registered: ‎03-10-2010

Re: As-Is Now Final Sale

[ Edited ]

@munchiesmom

 

I buy a lot of clothing and often get garments that were customer returns, got 2 last week.  I've never gotten one that wasn't in pristine condition.

 

If you've had bad luck with "as is", why do you keep. Buying them?

New Mexico☀️Land Of Enchantment