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10-17-2014 08:16 PM
I placed and received an order from the Spice Hunter. Unfortunately, one of the jars shattered in transit, so I have a box with chili powder, glass shards and slivers all over. I have contacted them, but while I am waiting to hear back from them, I was wondering if this has happened to anyone and if so, what did you do. I thought about vacuuming the mess up, but don't want to ruin my vacuum, although I do have a dust buster and that might be an option if I replace the filter when I am done. I really don't want to send it back, if there is a good/safe way to clean the rest of the bottles. Thank you for your time.
10-17-2014 09:02 PM
On 10/17/2014 NoTan4Me said:
I personally would send it all back and have them replace the entire order. Who knows where minuscule glass shards may have embedded themselves?
I have to agree.
10-17-2014 09:43 PM
I also ordered from Penzy's. I bought herbs that were sold in bags. I bought a few jars to store them in. It was packed very well. Also love their freebie gift.
10-18-2014 12:33 AM
I just got an order from Spice House and everything was in excellent shape. It was well packed and everything was fresh and first rate. I am a long time Penzey's user, but I think I will try Spice House again next time. I was very impressed with them and sorry your order was broken.
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